Unfortunately our TOY hauler was severely vandalized while in the care of Storage Max due to the fact the owners decided to leave the security gate open during the day. Not only was our TOY hauler vandalized, the vandals took the following: 2 large connected propane tanks, 2 connected batteries, locked generator, solar panels from top of trailer, full hitch stabilizer and hitch, power tools that were locked in a compartment, all hoses for water, waste etc..(who would want that!). They cut wires connecting tanks to power/generator. Not only did they steal all these items, they also used a crowbar to open the door, destroy the screen door and shatter an exit window. Management took no responsibility. They claimed they checked the lot twice a day. They also blamed the incident on the previous owners yet the same office managers worked for the new owner. Because we had no batteries or stabilizing hitch to move our trailer, they charged us a full month extra since we could not haul it on the last day of the month. Considering this incident happened at the end of the month, you would think they would have given us a grace period. We were very disappointed in the lack of compassion and responsibility even if small. We highly recommend using another storage facility. Extremely disappointed for a small town business to treat their customers in this manner. How did the office managers not notice a truck or trucks hauling out large items from a trailer. Unbelievable. read more