I went to your subway drive thru this evening, there were 2 people in front of me, maybe 3 maximum. In total, in the drive-thru, I waited about 30 minutes. When I got to the speaker, I was told that they would be with me in a moment. No biggie. However, 10+ minutes passed before I had anybody say anything again. Then, once I got up to the window to get my food, there was an employee standing by the cash the whole time, and they did not address me at all once. I was sitting outside the window for about another 10+ minutes, again, with nothing said to me. Then, when the window was finally openned, the person asked if my sub was a steak and cheese (it was), and then when I said I was paying with card, he held the payment terminal toward me and had the nerve to say, "the tip box is on the screen before payment." I, of course, pressed skip, because I do not feel waiting in a drive-thru for close to 30 minutes and then not being addressed at the window for a long period of time warrants a tip. THEN, when I got home and finally got to open my sub, I could not even understand what it was. There were clumps of yellow stuff that looked kind of like hotel scrambled eggs, there was only a few pieces of steak on one half of the sub, one of the sauces was missing and there was no cheese (pretty fundamental part of a steak and cheese sub). I had asked for shredded cheese and got some weird egg thing instead. It was just overall a very poorly made sub and a very awful experience. I did end up trying the sub when I got home (because I did not have any thing else to eat and it was my first meal of the day after being so busy), and it was pretty gross. There were no customers inside the store either, it was just us few at drive-thru, so waiting a half hour is absurd. It is most certainly NOT worth the money I paid and I would like a refund or to have the sub made again, but properly this time. Very very disappointed. read more