Obsandper Opinion: Observation Pro's: Shop was clean, office staff was polite, staff supports eachother, stands behind the work they do, will answer any questions you may have, and are good at problems . Observation Con's: They were not thorough with the actual problem and they upsell on services that may not be needed. The mechanic was dismissive but lacked knowlege on preventative measures. Personal: I feel taken advantage of... I WAS CHARGED A TOTAL OF $4551.34 and at the time my vehicle STILL UNDER WARRENTY + Less than 1 year from purchase date. I am currently trying to get them to submit these claims for reimbursement from maxcare (My warrenty), but they got their money so I am waiting. I left with more unrelated or preventable problems than when I arrived. Visit #1 was because of the parking break, check engine, and (!) were flashing; Visit #2 "same"+ air blowing hot (SINCE I GOT IT BACK); VISIT #3 TOOK SOMEWHERE ELSE and they found a hole in the condenser. VISIT #4 SAME PROBLEM AS 1ST VISIT + towed to dealership for a manufacturers code (that was most likely present in February) (Or at the least should have been caught during the thorough diagnostic, in March, on the second visit) Can someone break down what I paid your machanic $1548.47 for if he wasnt going to be thorough? How much more would it have cost? The actual problem is "SOMETHING THEY DON'T NORMALLY LOOK FOR". Maybe not the first time I bring the vehicle in but what about the second time with the same exact scenario + a hole in my condenser causing freon to leak (now only producing hot air right before an Arizona Summer ). Which is why I said they are not thorough. RECIEPTS attached read more