Being a former HR ETL, I was very displeased with how I was treated at guest service by Jessica, a current leader at the Layton Target store. I had purchased a watermelon, got home, cut into it, and it was rotten. I took a video of the melon and threw it away as it was in several pieces in hopes the melon was good minus the rotten spot. It was throughout the melon. Getting a new one from the floor to exchange, Jessica was called up to back up. She gave me passive aggressive mannerisms and vocabulary, and failed to deliver guest centered service, no apology for inconvenience, nothing. I was only told that if it were to happen again, that I would need to bring the messy cut up watermelon in-store, despite having a time stamped video of the watermelon. I was told that "Guest come in here wanting a refund after they drop the watermelon and lie about it being rotten". I was very offended in how she was gesturing that I was lying and trying to manipulate the system. As a former HR ETL, I was very disappointed in this Target location and this leader. The culture of this store, allowing leads to treat guests like this, is not okay, and intolerable. I then had to go back to the store as the second watermelon was rotten as well. As requested, I brought the dripping cut up melon in my car, making an absolute mess, and brought it to the service desk. Not cool. read more