Run the other direction bro!
This was our third trip to Tech Bros in two months. We were new customers when we first came in for a dead battery. The second trip was 29 days later, when that battery failed--still under warranty. We picked it up the same day, and while it powered on, the screen soon turned green at home.
We returned again today for a third attempt to fix what was clearly caused during their repair. At checkout, they framed it like they were doing the right thing and "taking care of it" for us. But when we got in the car and turned the phone on, a new white flashing light started going off. This wasn't just unresolved--it was a final slap in the face.
In retrospect, each time we went to Tech Bros, we experienced more damage. The way this was handled was completely unprofessional and dismissive.
When we insisted that they fix the damage, they threatened to post our texts online like transparency would somehow make us look like the bad guys. Classic deflection tactic - trying to intimidate and discredit us because they know they've mishandled this, and we're holding them accountable.
They broke my daughter's iPhone and then sent us a bill for an extra $150 to fix it.
Save yourself the grief and go to a reputable company. Buyer Beware!!! read more