My first time ordering from Thai Valley, I had it delivered by a third party app and there wasn't a thing wrong with the delivery, this is 100% on the restaurant. I ordered Fresh Rolls, Satay, and Stir-Fried Pork Basil Lunch Set, let's get into it:
Fresh Rolls: not remotely ok. On their online menu and on the app menu it lists what ingredients are included, which is patently false. Screenshots below. In reality all that's included is not-fresh iceberg lettuce and tofu, the wrapping was very poorly done, with a few rips and tears. I'm not a fan of their peanut sauce, but at that point I still was optimistic. I went back and read reviews for fresh rolls and everyone said the same thing about ingredients, I chalked it up to me not doing enough homework.
Satay: I opened the box and there was reddish liquid all over the bottom and it wasn't from the peanut sauce nor cucumber salad, it was from the chicken skewers. The first one I checked had some pink, so those went to the trash. I love Thai cucumber salad, theirs wasn't made today, definitely not fresh. Strike 2.
Stir-Fried Pork Basil Lunch Set: I know restaurants are having an impossible time with costs rising at debilitating speed and I usually show some grace with portion sizes but the amount of stir-fried pork was shocking, it appeared like a half portion. I asked for medium spice, got zero spice, which normally would be no biggie because I have condiments. but It was a greasy salty mess, the small portion just meant there was less for me to toss. The egg roll was soggy as all get out, but I'll give that a half pass since it was delivered. The pad Thai was one giant clumped mass of overcooked noodles, also greasy. I know pad Thai takes a lot of oil, but this wasn't an example of regular pad Thai. I couldn't separate forkfuls to dig in, at all came up in one piece on my fork. The rice was meh, but what even mattered anymore.
3 strikes and they're out, deeply disappointed and I can usually find at least some good parts but nope. 1st and last time eating food from Thai Valley. Now I need to make something for lunch since I'm still hungry. read more