The food was AMAZING. The service NOT so amazing. We were in Powers during the city wide yard sale. I understand this day was not the best day to give this place a try but we were starving. You would think the place would be prepared for this annual event that brings an influx of visitors and potential customers to the business. Upon entering the business the place was packed. There was maybe 2 available places to sit at. We were unsure if we just sat down or had to wait to be seated. So we asked, as one should when they don't know right? My friend was informed by the waitress the obvious that they were busy and it might be awhile. Oh OK, got that. We placed our order at the register because it didn't appear that we could take a seat and then be waited on at that point. If the next food option wasn't 30+ minutes away, we would have left.
We got our food about an hour later. One of our meals didn't get "put on the ticket". We were told they could put our order ahead of the restaurant of the orders....if we can pay for it. I said, no thanks. We are not waiting any longer for food. And... really? You should have offered to make it at no charge. Especially after the waitress stressed that she had it on the ticket. It was not on the ticket. Needless to say the food was amazing, so hats off to the cook! You rock! The staff can go kick rocks! We probably won't return. Customer Service is a high rater on my list! read more