I just had an awesome experience. The Computer Store here at 21st and Gage saved me a bunch of money and time today!!! I have a touchscreen laptop that I've had for three years that I brought in to The Computer Store. A few days ago it made a crazy sound and yesterday it totally stopped turning on telling me that I had a "fan error." I figured since this thing is such a small machine I'll have to send it away to Lenovo to get it repaired and pay a pretty penny. I was at the store for 30 minutes tops. I walked in and waited on two clients that were ahead of me. One more actually walked in while I was being served, as well. So, they are definitely busy. Randy took my touchscreen laptop to the back room with the plan to look up the model number and part that might be necessary to order. He ended up opening it up by taking the screen off and noticing that the brass housing around the fan was bent down a little bit. It turns out that's where I actually pick up the computer and put pressure on the screen. What a mistake! He gently pried the brass housing up so that it wouldn't rub on the fan. HE FIXED IT!!!!!!!! And, HE DIDN'T EVEN CHARGE ME. The dude fixed my laptop and must've saved me at least $200 and a week's worth of time. Some other unscrupulous businesses may have told me there was a problem and taken money from me. I never would've been any the wiser. They could've held my computer for a few days and charge me $150. This was a very standup thing to do and I think they deserve to earn some more business for helping me. Please see what they can do for you. I will definitely refer people to The Computer Store if I get the chance. Give it a shot. It saved me money and grief! read more