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From Melissa's review
Jan 18, 2021
This is a laundry mat I use to work at many years ago and at that time we made sure we took care of All our customers the owner was very stern on customer Service. I had sent my laundry there about 5 times in the years since I stoped working there. Last time I sent my laundry there it came back with stains and did not smell clean. So I called them and they claimed they talked to the person who did my laundry and she claimed it came in that way . I was a bit upset because they were white and brand new. A couple were colored.. They took 0 responsibility for anything then threaten to take me to court if I don't pay the $75. I never said I was not gonna pay I just wanted to speak to the owner b4 I did due to the damage on some of my cloths and the fact they were still dirty. I never had issues with them b4 . I have known this man for over 20 years so I spoke to him and told him what had happened he didn't even know what to say. So I let it go and it's been about a year. So I called to have my laundry done and they told me Very Rudely they will not do my laundry anymore. The issue is that they have Too many customers they CANT handle all the laundry cmon in and they won't admit to being overwhelmed . They make mistakes just like the rest of us but take no responsibility for anything .. this is why they are not washing the clothes correctly. And if you speak up they will treat you like trash and refuse to pick up your laundry. It don't matter how long you been going there . They don't care if they loose customers so there rude and they get away with it. . No one should be treated the way I just was . Im gonna tell mystic Vally who works with me and Many other people who use that laundry about my experience an how I was ignorantly told to find another laundry mat because I called and complained. That's not how you talk to people . There ignorant people at Scubbing Board . I will find a better laundry place and when I do. I'm telling Everyone I know to go there . Elderly people send there clothes to be cleaned and they get there cloths back smelly like pee . If they washed the clothes correctly and not be cheap with soap Everyone's cloths will smell clean when leaving a laundromat. But Not this nasty place . Dryers smell like pee when they take the clothes out. And other customers have to use that dryer . It's not a Sanitary place . read more

