I can't say enough good things about this building and the new management company that has completely transformed it. Previous management had left many problems unaddressed, and residents were constantly fighting battles just to get the bare minimum that was promised. In the two months or so since Sentral took over, it's a whole new world.
The HVAC was known to be dysfunctional for months before we needed AC, but nothing was done to address it. As soon as Sentral came in, not only did they start working on fixing the problem immediately, they gave us the option to get heavy duty portable AC units as well as rent rebates on purchasing our own. They communicated with us throughout the entire process and have ultimately been able to completely replace the system.
Parking was a nightmare. We paid the premium for valet parking that didn't exist and never heard a word from management after numerous pleas for information. Valet parking is now finally being established starting tomorrow. Additionally, long-awaited window cleaning was recently completed.
Add to all of this the fact that the social calendar has absolutely exploded! This week alone we had a launch party for a new, specially-curated vending machine packed with local products, a whiskey tasting, and a Sunday brunch, all of which were free for residents and very well organized (shout-out to Diana for setting an entirely new standard for this place).
We weren't sure we'd stay here earlier this year, having had so many issues and such little communication from the previous management team. Seeing how things have changed, I can't imagine leaving. The units here (both the size/layouts as well as the views) are completely unmatched. The management team know our names and really make the place feel like home. The entire place now truly feels "luxury" in every way, and they've barely even gotten started. I'm so excited to see what comes next, and I highly recommend this building to anyone looking for a next-level experience! read more