I wouldn't recommend using Thieneman Group to build your home unless you are a builder, certified home inspector, or you have a wealth of knowledge about the inner workings of building a home.
We've had two incidents pop up and our home is two years old. 1. A repairman was over, fixing our closet which had a rack fall down (let's make that THREE incidents) and noticed there was black stuff around the exhaust fan in our bathroom. (We had mentioned it to Don before and his resolution was for us to pay for it ourselves and upgrade it, we didn't because I wasn't satisfied with that answer). Fast forward to almost a year later, the repairman said it was a fire hazard because the plug was corroded. Don initially refused to take responsibility but after some pushback from us, he did and fixed it. 2. Four days ago, our basement flooded. It has both finished and unfinished parts and the carpet is completely ruined. The superintendent came over and took a look at it and said he couldn't see anything wrong and said we'd probably have to cut into the drywall or carpet to figure it out. He was going to talk to Don and get back with us. They are refusing responsibility and say we need to pay for another upgrade. (See Screenshots) In this instance, Thieneman has no idea what the issue is - it could very well be structural - but once again, we're playing the "not my fault" game.
This is our first home and a LOT of lessons have been learned including be mindful of your builder. This has been a disappointing experience and we will not recommend nor use him again. read more