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From Brian's review
May 10, 2024
It pains me to write the type of review that I am about to write to warn people not to do business with this shop. In my 43 years on earth I have never had such an awful experience with any business of any kind or been afraid a business owner would get violent, and I would urge anyone who would listen not to do business with this guy. I'm not sure how he has such good reviews but please be warned. The short version is I paid him $2,000 deposit to get a sandrail motor running and he gave me the run around for more than a year, never did any of the work and then threw an absolute tantrum and refused to give me a refund when I decided to pull the plug on the project. He told me it would be finished in May 2023. I showed up, and not only was it not done, he hadn't started it. Months went by and he would tell me the same thing, next month ... next month I promise it will be done. I would show up again and again, and half the time his shop wouldn't be open on weekdays. I'd call, and nobody would pick up the phone or return my phone calls. He said he had a hard time finding parts, but then got some parts in August (he never told me specifics about which parts, or what the cost was). Summer turned to fall, turned to winter, and after more than a year with zero work being done and stopping by his shop dozens of times after repeated promises of the work being finished, I showed up and asked him for my motor back on March 22, 2024. He said "well I don't have your money, so you're not getting a refund". I came back 3 days later to pick up the motor which was in pieces in two big buckets, along with a bucket of unexplained parts. I had typed up a letter with the Oregon statutes about auto repair shops and what they are required by law to do with regard to estimates, and written descriptions of work to be performed etc, and asking for $1500 of my $2000 back. He tore the letter up, screamed at me GO AWAY WE'RE CLOSED and aggressively slammed the garage door and then closed and locked his office door. He then heard me recording outside as I was in complete disbelief of what was happening and came out, saw me filming him, and agreed to give me HALF of my $2000 deposit back after performing zero work aside from disassembling the motor, which is now in pieces in rubbermaid containers, not organized at all. I relented and agreed at getting half of my deposit back just to be done with this guy. In all my life, I have never experienced a business acting as unhinged as this man did. This was over the top, beyond the pale behavior that was downright scary. I hope this man never treats another customer like this, and if you do decide to do business with this shop, be warned. read more










