Beware. After reading the rave reviews I decided to try this new shop since I was in the area. BIG mistake. The place is clean and the staff is polite, but my technician took my super thick eyebrows and made them very thin. I was very clear, but it was a classic case of customer asks for one thing but technician does another...or maybe the thin arch is all she knew how to do. Our conversation went like this: Me: Hi. This is my first time here. I really like my eyebrows thick. Very thick. Super thick. Like a man. Let me know if you have any questions. The technician silently smiled and nodded in agreement. 8 minutes later she handed me the mirror and she had removed half of the hair on both sides and one eyebrow was thicker. I asked her for the brush in case it wasn't as bad as it looked. It was, so I told her this isn't what I wanted as it is too thin. I'm not sure that she understood. When checking out, the other technician was also at the register. I elaborated on what happened. I explained that I really wanted them thick and that some clients don't want the thinner look. The woman who serviced me said she would keep this in mind for next time and her colleague simply said the woman always does a good job. Huh? If you have thick eyebrows, be careful. read more