First time visit and will never return. Three employees behind the counter, none of them busy, all of whom witnessed us entering the store, none of whom showing any interest in taking an order or ringing up our purchase of pre-bagged coffee. An apparent trainee with a sweatshirt half on/half off her uniform shirt and on her cell phone while we stood waiting. Then staring at us blankly while attempting to ring up our simple purchase after having her text/social media browsing interrupted. I had only been to Tim Horton locations in travel stops. This was my first experience with an actual Tim Horton shop. If this is how they are run, there is no need to return, and my money will be better spent at their competitors who have far more semblance of customer service. read more