We hired Anderson to improve the entry to our back yard, prune shrubs, and restore the front lawn along with the pavers to the front door. The approach and entry to the back yard were excellent. The lawn was reseeded, but is quite lumpy. We paid the full fee on the understanding that he would mow it and install pavers at the front in November. He didn't come, didn't call. Finally in January he responded to say that he had been out of Seattle. Then the entry pavers he installed were different sizes and colors and were too high for mowing. He corrected this at my request. A great start, but less than great finish, lacking good communication. read more