I wish I could recommend this service, but my experience was disappointing from start to finish. I had to reach out just to ask about pricing since it wasn't listed on their website. When the assistant replied, she used my cat's correct name once, then referred to him as "Mama" for the rest of the email. This seems like an obvious template error that should have been caught, especially for something this sensitive. During the appointment, Dr. Melissa Vollaire seemed disorganized, and her assistant stepped out to take a phone call, never to be seen again. Then there was the euthanasia process itself. It took three needles and two shaved legs to find a vein on my sedated cat. On the second attempt, he pulled his paw away in pain, meaning his last few minutes of life were spent feeling someone dig around his arm. A month earlier, his regular vet had placed an IV with no shaving or struggle, so this was an extra layer on an already heartbreaking experience. Finally, I was told that A Paws In Time (the cremation service) would contact me within a couple of days when his paw prints were ready. After a week of silence, I reached out myself and learned that the vet had never informed them of that responsibility, delaying everything by another TWO WEEKS. Thankfully, A Paws In Time was wonderful, emailing me copies within minutes and they even personally delivered the originals to my home the same day they received them. Meanwhile, Transitions only reached out once to say the prints would be ready "next week," promised to follow up, and then never did...even when they failed to include them in the next pickup. They may be the cheapest option in the area, but I strongly recommend paying the extra $50 for a service that offers the professionalism and compassion your pet deserves in their final moments. read more