My uber driver damaged my luggage on Saturday when we ordered an uber for the airport. I messaged the driver to confirm he had space for 5 pieces of luggage and he confirmed. The driver placed the larger pieces in the front seat and the carry on pieces in the back. The medium suitcase was in the backseat. I noticed that the driver struggled a bit to get the trunk closed but I didn't think much of it since the luggage was only the smaller carry on pieces. While waiting in line to check to my luggage I pointed the damage out to my husband and asked him to check his luggage for damage well. I immediately sent a text message to driver at the number he called me at but got no response. This was my first time using this new luggage, now it is damaged and needs to be replaced. read more