Ok first of all When you pull up the app you are shown the sergecharge on the screen and you must accept the fee before requesting the ride most of the people complaining about Uber are drunk as shit when they order and just can't read the screen. Second Uber driver at non serge rates make next to nothing if it where not for serge Uber would have no drivers because it would not be worth it at all. third point and final friendly cab and all the other ones in flag are plain nasty dirty creepy trash can like cars that hundreds of people have up chucked pissed in and who knows what else. Uber cars are clean and most drivers are not creepy just dad's trying to make a few extra bucks. Don't be dumb read your phone before excepting your ride or wait an hour in the snow hoping your taxi will find you lol read more