Rosa quoted a price for my entire yard front back and both sides. They also quoted my neighbors yard at the same time. We both agreed to the price and was scheduled to install Friday the 12th. I went out of town that day, and when I came back half of my left side yard had no sod. I was told that they would be coming back to do the side yard that they were going to be pulling it out of the back because they put down too much sod towards the Lake, which they didn't it was right at the palm trees where it was supposed to be. As they are pulling the sod from the backyard and putting it on the side of the house, I contacted Rosa and told her that they are now going up my yard and sent her a picture and she said yes that wasn't correct. She then responds back to me that she missed quoted the quote, they are a pallet short and it's another roughly $500 for them to finish the job that SHE quoted me when she was the one who came out and did the measurements herself. I told her I would put down the extra sod myself to help out the cost, but I am not paying for more sod because of their error. She then tells me they will be back in two weeks to finish, which means I now have to water my whole backyard twice a day for 45 minutes for another two weeks which is going to cost me money on my water bill. they also broke a sprinkler head by that I had flagged that she said wasn't marked. I had video camera evidence from my security system, showing the flag was there and that a bunch of the sod never got watered for 3 days, even though I told them before I left, I wanted to Check the sprinklers and the installer said no don't worry about it. They were also pulling sod from the same pallets for both mine and my neighbors yard so she's trying to tell me that it's my responsibility because she measured my yard wrong when it could be my neighbors that she measured wrong. They don't want to make this right so I will be seeing them in court. Also, the quality of the sod is average. There are several pallets that almost have no dirt , and tons of small hand size patches that wilzl be lucky if survives. read more