Visited the Montebello USPS yesterday for my very first passport appointment since moving to East LA, and overall I had such a positive experience here!
I'll admit, I walked in feeling both excited and anxious because I had never applied for a passport before. Right away I noticed how busy this location is, cars constantly coming in and out of the parking lot and people steadily flowing through the building. Thankfully I arrived early because, of course, I realized I forgot the DS-11 form my boyfriend had printed for me at the library. I'm someone who gets easily stressed by unexpected inconveniences, so internally I was definitely panicking for a second.
Luckily, they provided me with a blank copy there and I was able to fill everything out before my appointment started. Little FYI for first timers: make sure you use BLACK ink!
I really appreciated the patience and kindness of the employee who reviewed my paperwork. I had accidentally missed a few sections, but he calmly walked me through everything I still needed to complete before helping me take my passport photo. The passport photo itself was around $15, and he also explained the difference between getting the passport card versus the passport book. I originally noticed the cheaper card option, but he informed me that the card is mainly useful for limited travel purposes while the passport book is the better option if you plan on traveling internationally. Super helpful information for a first timer like me!
After the little paperwork hiccup, the rest of the process was honestly quick and easy. The passport book itself was around $130 and after taxes and fees I paid about $186 total for everything.
Even though this location stays super busy, it's refreshing interacting with employees who genuinely seem to enjoy helping customers and doing their jobs with a friendly attitude. That alone made the experience feel so much less intimidating.
After leaving I realized there are actually two entrances and I exited through the front instead of the parking lot side.
Overall, I definitely recommend handling your passport or postal needs here. The workers were patient, professional, and incredibly helpful. If I ever need help with future post office related errands, I'd absolutely return to this location! read more