As per usual, I was caught needing my nails done in a new city. I checked the reviews and decided to try this place. When I initially arrived to get my nails done the lady with whom I was paired was quite rude and unpleasant. She clearly didn't want me there so I asked for someone else. There was a lady sitting towards the front who actually acted like someone who wanted to keep the business going. Her name was Emma; she is either owner or co-owner. I asked when she'd be available. She gave me a time a little later on the same day. I returned and Emma was able to do my stiletto cateye nails sans issues. I was slightly obsessed with the look of the outcome: #8 over black and #6 over clear. Emma ended up apologizing for Miss Rude Gyal, albeit initially making excuses for her and saying how good of a tech she was. But by the end of the day Emma had warmed up to me and was very nice. And I must add that it was past closing time, but Emma didn't rush. She took her time and made sure that my nails were exactly how I wanted them. I apologized that she had to stay late to do my nails, but she declared that it wasn't a problem. Another lady was also present by this time; I believe it was her mother. She was also very nice and accommodating to me. Pricing was reasonable. So, at the end of the story, 1-star for the initial rude chic, who really shouldn't be working with the public; 5 stars for Emma and her mom (presumably), leading to a 3 star overall experience. However, my nails by Emma were 5 stars! If I ever find myself in Eau Claire, WI again, I would return here for Emma. read more