Absolutely disgusted in the customer service for this so called business. Placed an order online at 1pm. Website stated it would be 40 minutes u till ready. Arrive at 1:45pm to an empty store. Stood there for five minutes, a worker comes in from his smoke break and helps me at the front to get my pick up. (Keeping in mind I have a 30 minute lunch, left the office at 1:35pm to pick up and get there for 1:45pm). Front staff can't find my meal anywhere. He spends time looking for it and then calls another worker on the phone. Comes back to me and says he will make it now and it will be ready in five. At this point my break is up and I need to get back to the office and don't have five minutes to spare, unless they wanted to call my boss and explain why I'm late. I just wanted my refund and oh boy was that a disaster. Between being shushhhhed multiple times by the manager, yelled at, disrespected and told I can't get a refund and that I need to go to the company....... The owner at one point actually walked away mid conversation about the refund and left me and the worker there. Now I have heard some bad reviews about this place but really really enjoy the food so ignored the negative reviews I heard about and read about regarding respect and customer service. Boy was that a mistake. Stay clear from this place unless you wanna be disrespected, yelled at, talked to like an idiot, shushed, called mommmmmaa ten times, walked away on by the owner. Honestly still kinda shaking from the experience. Like wth just happened. I didn't have time to wait for the food to be made after already 45 minutes. Not a place I will ever being going back to. Photos are of the owner. The employee was amazing felt bad for him but the owner will never receive my money again or my coworkers, or my partner and tbh my family will no longer be going there either. Video taped it sadly no spot for videos here. They clearly do not care about customers read more