I'm writing this review while I have been waiting at the pharmacy pick up window for at least twenty minutes, and still fourth person on the line. Hopefully the prescription I've been notified by text message this morning is actually filled and my waiting is worthwhile. I've been using this pharmacy in the past eight years, but in the last 6-8 months it been very poorly managed. There have been number of trips on which I've been told to come back next day, even though the system have already informed me the prescription have been filled. There was a case when after a minor surgery I needed an antibiotic filled in within the same day. It was sent to them, but since they didn't fill it in I had to go after hours to another Walgreens pharmacy in El Cerrito which is open late and where it was done right away. Eventually, what I did is moving to Costco pharmacy. But they still filled the prescription, even after I opted out of their services. That speaks how disorganized everything is! Few months back I requested to speak to the pharmacist in charge. She explained that she had taken two weeks vacation around the holidays and therefore they are backed up. Miraculously, today my prescription was ready for pick up and the over 30 min I had to carve out of my busy afternoon were worth it. However, I hope not to be back. read more