I'm writing this review as a pharmacist who covers this store every now and then and as a customer.
I've always had positive experiences with the staff (especially upfront). People are friendly and for the most part they want to help.
Now as a pharmacist, there's room for a LOT of improvement because let's face it, most people go to Walgreens for their pharmacy.
What most people don't know is that a few other Walgreens locations have closed throughout the DMV area. That being said, the volume load here is incredibly high. It's like working at 2 pharmacies but having the staff of one. Local stores close and essentially merge their customers to a single location--I believe this was one of them because yesterday, I walked into a queue of over 130 (I'm used to seeing it being in the 30's at most stores just as a reference).
As a pharmacist, I was ringing up customers more than actually doing pharmacist work (that's a major problem). This hinders the actual important work a pharmacist needs to do to correctly push out prescriptions timely and safely. To order medications appropriately when there's low stock and to make a difference in the community. I can't do all this work if I don't have the staff to support me. It's unfortunate because the community is nice and there's so much room for opportunities in improving many things but it just isn't prioritize by the higher ups. read more