tl;dr: This Walmart location is terrible. Clearly, it is mismanaged. Indifference, contempt, and lethargy are their core values and it shows! The Silvis location is much better. I once had to wait an hour for a scheduled grocery pick-up. I finally called their 800 customer service number and canceled the order from the parking lot. I left without any groceries after waiting an hour! On another occasion, a millennial chick casually followed my girlfriend and I around the store. Every aisle we went to, suddenly there she was. I wasn't sure if she wanted to get freaky with a Gen X couple or steal my girlfriend's Coach purse. It finally occurred to me that she was loss prevention. So in a not so subtle, overt manner, I pointed out that she was following us. Needless to say, she immediately disappeared. Good riddance! If you happen to visit the "Customer Service" department at this location, you're in for quite the experience. Most likely you will encounter an older, heavy set lady with graying hair and glasses named, "Carol". Carol is the living embodiment of the core values that I mentioned earlier. Despite the signage clearly stating that they "will happily Exchange or Refund merchandise", they will refuse to do an exchange! Carol threatened to call security because I took a photo of the signage! I purchased three pairs of Jeans on Black Friday, but they didn't fit. When I visited the store, they refused to exchange them for another size. They were only willing to refund my money. This is by design. By refusing exchanges and performing refunds instead, if the original purchase price was lower than the current price, you will lose your savings and Walmart will pocket the difference! A subtle, sneaky, and nefarious business practice. Buyer beware! read more