I thought something was loose inside my Seiko automatic and called seven different shops in the area around 2:30pm on a Tuesday. Mike was the only one who picked up. Not super surprising given the pandemic but also a +1 because I was able to speak to him right away about my concerns. He asked me to bring it in so he could take a look because it was likely I didn't need a full service so 20 mins later I walked through the Sun Valley Mall and into his shop. He splits space with a sunglasses shop and him and the other owner were there. The other owner was very nice too. Mike likes watches, you can tell. We went over my concerns and he acknowledged that he heard something "loose" inside. He removed the back while I watched and spun the internals. To my relief it was only a slightly loose rotor. He explained that it is not uncommon and that over torquing the screw can break the rotor. He reattached the case and gave me back my watch after inspecting the gasket and internals for rust and dirt. No charge. I had him change the battery on my 16 year old Citizen as well and it was done in 3 minutes flat for a very reasonable price. He also inspected it for rust and dust and showed me that it was in very good condition. He's a good salesman but didn't try to upsell me. If you're looking for a nice Seiko, Citizen, or Bulova watch get in touch with him, he has a nice collection on hand. Highly recommend him for other services as well, he will be very transparent with you. read more