I have a emergency plantar faciitis appointment and I asked if I could reschedule and she wants me to pay the 200$ just take money for the spa day. Even when you already tried to cancel on my mom the day before. So im not sure why the "upset" attitude. I get your a business but emergency situations aren't planned and I was more than willing to pay a fee. But not the 200$ I already spent. I also have screenshot of the rude interactions. read more