This location is very underwhelming. Every few months you see different staff and get your hopes up that something may have changed but it unfortunately has gotten worse. After I ordered a baked potato I was asked "anything else" for my next 12 items, with an ever increasing loss of patience in her voice. I saw the new big bacon cheddar sandwich, thought I'd try it. When I asked if I could sub out the bun I was told to just try a different sandwich. I insisted and once the cashier got approval from a manager (an unnecessary step but perhaps a new employee) she made the change. The cash taker wasn't personable definitely the "anything else" person. She wasn't rude at all either and that's important too. Just straight to the point. The employee who handed my food out was a rockstar. Very nice, quick polite greeting, confirmed the items in my order and had already double drink trayed our three large drinks (my favorite). Fries never make it out of the parking lot with me and I was disappointed mine were a touch above room temperature. The "double" sandwich, well it had one and a half Pattie's. Half the bottom bun clearly didn't have a patty. I was certainly full but that's not okay either. The classic chickens were old. Way too old. When they're fresh I feel like it's the best thing on the menu but when they're old and the chicken edge is hard it's a completely different experience. Nasty. My wife thought the bacon and cheddar baked potato and the chili were delicious even though the chili had no liquid at all. It was a cup of chopped Pattie's and beans. Tasted hot, fresh and good either way.
Two stars because the food was cold, incomplete and stale and customer service was almost non existent. read more