As a discerning food enthusiast, I am consistently seeking exceptional dining experiences. For several years, fellow gastronomes have enthusiastically recommended this establishment. Regrettably, my experience fell far short from the hype. It started badly from the start; we ordered our drinks, and everyone's drink came but mine. It was obvious that the waiter forgot. After 15 minutes with no drink, we flagged our waiter Joseph, and asked for it. He looked annoyed, left, and brought it back 10 minutes later. We then ordered appetizers, which came 15 minutes later, but one at a time, around 10 minutes apart (there were five of us). All five appetizers were very good; we each ordered appetizers. I ordered a pork belly slider appetizer, which they later charged me for an extra order I did not ask for or receive. I ordered the Pulled Pork Apple Wood Bacon Linguine Carbonara, which was very good, and all our main courses were good. We had two waiters, and both neglected us for long periods of time. (it was obvious they were not communicating with each other) One finally came back and took our dessert order. We each ordered a dessert; my wife ordered a Combo Chocolate and Cheese Soufflé and received just a Cheese Soufflé. My friends and I ordered Bottom Crust Key Lime Pies, and another friend ordered a Baked Alaska. We received the Cheese Soufflé and waited at least 20 minutes for the rest of the desserts. When we noticed that the table next to us, that came a half hour after us got their desert , we then flagged down the waiter and asked about our desserts. He said we did not order any and argued with us. This was the straw that broke the camel's back. We weren't waiting another 20 minutes and told him to cancel the desserts and bring the check. It does not end here; we asked for two checks, and he brought one. We looked at the check and noticed we got charged for two bottles of water; they kept pouring water to ring up the bill (a very unethical practice in many restaurants; watch out for this). Like I said, they also charged me for an extra pork belly slider I did not order. I know mistakes happen, but this meal was one mistake after another, and to make it worse, the waiter argued with us, saying that we ordered it. (By the way, the waiter that argued with us was not Joseph; it was another waiter who said he was working with Joseph but did not give us his name.) I live on the island part-time and have dined at countless fine dining establishments all over the island and have never had this kind of service. It was so bad it ruined our night. We received Chinchorro service at a fine dining establishment price. (Apologies to all the amazing Chinchorros on the island.) My advice to the owner is to do a better job of training and supervising your staff because it will ruin their reputation and business, it's a very competitive business so regardless of the quality of their cuisine, horrible subpar service like this will definitely deter patrons from dining in their establishment. In this digital age future reviews like this will affect their bottom line. (A response from the owner would be welcomed ) read more