While in Lancaster for work, I passed a shop called Wired Cup Cafe and decided to take a detour. Honestly, it was the worst turnaround I've ever made; I should have stayed focused and gone to the original place I had put in my GPS.
The decor is very nice and has a New York feel--which I can appreciate, being a New Yorker straight out of Manhattan--but the rest was a letdown. I stood at the counter for at least three minutes before being acknowledged. When I finally ordered, I found out they don't have espresso or coffee made fresh from a machine; it's just pre-made regular coffee from a dispenser. I asked for a light roast, but it looked and tasted like a dark roast.
The bagel did make up for the poor customer service and disappointing coffee, but the name "Wired Cup" is incredibly misleading. I didn't get "wired" at all. Furthermore, the cup itself was so cheap and delicate that it literally crushed in my hand while I was in the office making calls, spilling coffee all over the floor.
I do not recommend this place. The coffee isn't fresh, the cups are flimsy, and the service is slow. I'm giving it two stars--the only things that saved it from a one-star rating were the bagel and the Frank Sinatra playing on the radio. read more