I scheduled the pick-up of a kitchen table, table extension, 4 caster chairs and a pole lamp. When they arrived to pick everything up, I was told they couldn't give me a price until the items were loaded, because they priced jobs according to how much room the items took up. IE- 1/4 of the truck, 1/8 of the truck etc. They claimed my load took up 1/4 of the truck for a cost of over $300. THEN, they forgot to take the table extension and it took me an additional 2 days and 5 phone calls to get the item picked up. Their prices are absolutely ridiculously high and the customer service is seriously lacking. Other similar services are available in the area that I will be using in the future. read more

We needed a few items picked up/junked as soon as possible, and 1-800-GOT-JUNK had the quickest pick up time (early the following morning, when other places quoted us a three-day pickup time). Our items were a couch frame (cushions taken off so very light wood) and a bottom half of a recliner (so that piece was pretty heavy with all the recliner mechanics in it). I wasn't too sure about the "quotation upon arrival" bit, thinking this may leave me open to being price gouged, but that did not happen at all! I had a few local folks quote me $100 per item (so $200 total). 1-800-GOT-JUNK did the job for just over $100 total! The two men who arrived in the truck to pick up our items were super nice and professional. We would definitely recommend them, and use them again! read more

1-800-GOT-JUNK - Hunk of mangled recliner they removed - Junk Removal & Hauling Near Me - Omaha, Nebraska

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We just had Allen and Coby out to hail away our washer and dryer. When we requested the service today, they were to our house within an hour a half. Excellent service from initial call through completion! They were very quick and professional and did an excellent job. Compared to the cost of taking these to the dump and having to lift them myself, 1800-GOT-JUNK? provided an excellent value! I would definitely use 1800-GOT-JUNK? again and request these two again!!! read more

I had called these people a few days before they came and I was quoted $59, all I had was a mattress request to be removed, took them 8 min to get that from the house to the dump truck . . So after they were done they show me a $79 dollar charge for that plus they had nerve to shove the tip request in my face more than once, so we had words and I was not about to pay $79 dollars , then the light skinned one started talking Bs , trying to tell me that promotion was over, he contradicted himself more than once, so he took 15 dollars off, then I had to remind him I was not his employer and I was not tipping for the small amount of work they did, and told them that job was only a step job, if they want to make $30 an hour , go back to school and learn a trade that drunk monkey couldn't do . . That sobered them up and they left . . I would notcrefer anyone to these 2 ripoff ever. . . read more

I called them to remove an L shaped computer desk. The guys that arrived were very polite, but charged me $323 to remove one desk. I was one day from having to get out of my leased townhome and had no choice but to have them complete the job. In my mind this was total robbery. read more

I live in a large building downtown Omaha. I needed a mattress removed from my second floor apartment. A KING mattress. Sure, I could recruit some friends and get it done. But as I'm walking into my building I ran into employees from 1800GotJunk who were in the neighborhood on another work task. I started to chat with them and long story short they removed the King mattress I had sitting in my hallways for a week!. You all know how difficult it is to move a King mattress!! So this was completely luck that they were in the building. Matthew and Adrian were incredibly kind and accommodating. Start (initiating a convo) to finish (mattress removal) had to be a total of 15 minutes! I will definitely recommend this business. read more

When they called to confirm the appointment, they stated to me it would be $119 for 1/8 of the truck. When they got here, the truck driver told us it was $368 then immediately dropped to $268 when my husband questioned it. Then the driver told me it would be $119 for only a small Walmart type bookcase. Forget it. Don't waste your time. Unethical and shady. I don't know if they are franchised or not but have we have previously used them in another state with clear pricing up front. read more

Was promised a 100$ refund 7 days ago never did receive it maybe another case of lip service. Would recommend hauling it yourself. I had to give one full star but would give 1/3 of a star. read more

These people are very professional and efficient. I actually initially requested a quote right here on Yelp and someone from the Junk team got back to me the same day. We hopped on the phone and set up a date for a couple guys to come clear out an apartment. The communication was excellent. And they showed up when they promised they would. It took them about two hours and a truck-and-a-half to clear everything out, which was too much for me to do on my own, as the apartment was on the fourth floor in an old building with no elevator. Needless to say the Junk guys got a workout! There might be cheaper junk removal options out there, but 1-800-GOT-JUNK got the job done and were super easy to work with. Heck, I'll probably call them again at some point because the whole process was seamless. read more

1-800-GOT-JUNK - Junk Removal & Hauling Near Me - Omaha, Nebraska

We had a very heavy massage chair removed from the basement- James and Anthony were on time -very polite and very respectful of our house - I will highly recommend them and use them in the future for hauling needs read more

Easy-peasy!!! -- In less than 90 minutes, I confirmed appointment online, called & quickly verified info, got a discount, received confirming call, & my spare bedroom was empty of old electronics. Online, easy. Phone rep & arriving staff were all polite, personable, knowledgeable & efficient!!! (all of which is so very rare nowdays!) ​AND, even if they show up & you can't afford the fee, they just tell you to have a good day & leave. There is no financial agreement before they show up! (again, customer service difficult to receive from any company nowdays!!@) read more

I didnt think I'd find people who'd be this pleasant. Summer is particularly rough time to get stuff done around the house. Roofers, gardeners, electricians and handymen refuse to take your calls and when they do, they refuse to show up. These guys were super professional from the scheduling to showing up and treated me like a friend. I havent see two happier guys like this in weeks. They told me how the process works and proceeded to stuff their truck like it was a Tetris game. They didnt complain when I kept pointing to more stuff. I forget their names-but Brad and Paris? They were super to work with! Would use these guys again in a heartbeat. 5 stars! read more

Fabulous!! they showed up and removed 2 enormous safes that were found on the property weighing over a thousand pounds. Both Men were pleasant and polite. Loved working with them read more

Took way more than I thought they would. Great service. Caleb and Ryan

How disappointing it was to be told our total would be around $250-$500 to remove about 15-20 trash cans full of gardening lava rock, dirt and some deck debris. Keep in mind that the deck debris was the flooring of a 12x12 foot deck, so not too much. The amount of of this debris could have easily fit in two full sized pick up trucks. Much to our chagrin, we were charged $1,076 and what's worse, the didn't even get it all and then we were told they would need to come back the next day to remove the rest. Mind you the rest is less then 5-6 trash cans full of dirt and lava rock, and they told us it would be another $1,000 or more. read more

Made all arrangements online to have a mattress removed from my mom's assisted living apartment. Was told the removal team could not/would not show proof of vaccination before entering assisted living facility, but that wound up not being necessary. The team called me a couple times because they were having trouble finding the place (most services do). Once we sorted that out they were in and out in a flash. Called me to take payment over the phone. Not too bad for me and totally seamless for my mom (which is what we needed)! read more

Ryan and Rahj are fantastic! They were polite, professional and fast workers. I am so happy you were able to take away my sofa on Friday because I am getting a new sofa on Saturday. I will recommend your company to my family and friends. read more

I had my first experience with 1-800-GOT-JUNK this weekend. It was a great experience! We were moving my mother-in-law cross-country and needed help removing all the leftover items that didn't fit in her moving truck and were on a tight schedule. It was a lot of items in both the house and the garage! Cory, Sumner and Mohhamad were professional, polite, and quick. We had way more stuff to haul away than anticipated and they called their boss and were able to work the price to what we could manage. It was a hot, stressful weekend but they made the end of our experience so much better...they even swept the garage! read more

Excellent service for removing your unwanted junk. You don't have to lift a finger. They'll remove it from where it is and haul it away in their truck. I highly recommend them. They got rid of my unwanted junk from my recent move out. They were prompt, friendly and they cleaned up after themselves. read more

1-800-GOT-JUNK - Professional clean truck - Junk Removal & Hauling Near Me - Omaha, Nebraska

An entire truck cost $513????We had a wagon full of junk, two TVs ($10 surcharge) and a printer ($10 surcharge). Two neon light bulbs. We were charged $413. I asked why their truck was closed and why I couldn't see how much or their truck was filled. They said they were behind and had too many other stops to make. We won't be calling them again! read more

Easy to make appointment over the computer, morning, afternoon, evenings. Weekends too. Showed up in uniforms and happy to answer any and all questions. They try to find a new home for any usable junk instead of tossing it away. $99 up depending on how much of the truck your junk fills. read more

These guys go above and beyond in every way imaginable. I was blown away by how quickly they work and how professional and kind they were all the way through. There seriously could not be a more professional and respectful group. Jim the general manager personally came out and worked along side his guys. Amazing to see leadership through example and it shows. I would recommend this company to literally anyone any time who needs things removed. read more

This company is a total rip-off! I was told over the phone that the price would be around $100.00 for about a pick up truck size load. When they got here they said it would be around $300.00 I said ok but not to exceed $300.00. I wrote out a check for said amount but informed me it was now $354.00 but took my check and left. When I checked my bank account I discovered they manipulated the check to reflect their charge even though my check was clearly written for $300.00! This is clearly a case of deception and robbery and while I am pursuing this legally I suggest that anyone think twice about using this despicable and dishonest company. read more

Well trained, fast and professional. Seem to really put the customer first. It's a good feeling to let them go through our stuff and dispose of it accordingly. I strongly recommend to use them if you are overwhelmed with your junk. read more

Dillon is very professional and extremely helpful! His passion for this business and commitment to excellent customer service shows every time he talks about how he can help others. He's committed to helping keep the environment green by recycling and donating as much as possible. You can feel good hiring them knowing the job will be done right and professionally. He offers FREE estimates and same day service when possible. I highly recommend calling him to see how he can help. read more

Awesome experience! Great customer service when scheduling. The chick gave me $10 off when I set up the pick-up appointment. Dudes called when they were about a half hour away and arrived on time. The 2 were super nice guys. Came back and looked and the monstrosity I needed broken down and hauled off (a dog house built for a zombie apocalypse by the previous home owners). Had it broken down, loaded up, and cleaned up after themselves in about 45 minutes. Price was exactly as quoted ($99 + $10 off coupon). The other company I contacted, said minimum would be $150. I would definitely use these guys again if the need comes up. read more

I'm very impressed with your company. I called at 10am and my old mattress was gone by 10:45. I also appreciate that you will be donating it rather than destroying it. Tyler and Aspen did a great job. I have already recommended 1-800-GOT-JUNK to my friends. read more

Absolute fantastic customer service. The two guys who showed up to move my old hot tub even got a third gentleman to come help them on his day off because the hot tub was so large. They were friendly, precise and incredibly professional. Jim laid out exactly what they would do and what it would cost and then they quickly went to work. I couldn't have been more satisfied. I will definitely be calling again. read more

The people that showed up at my door were professional and very courteous. They excepted our belongings and said of possible they would donate to charity organizations. I am very happy with selecting this company to deal with. I would be happy too recommend this company to my family or anyone else. read more