Very professional clean atmosphere great full bodied massage grest comfortable relaxingread more

I have been to this establishment a few times. The staff were courteous, professional, and they did…read morea good job on my back each time. I tip when I get good service.

I absolutely love the vibe Cartier gives off, she is such an amazing person and she surly knows how…read moreto make you feel comfortable about any and everything. The service is amazing and the music is always on point !!!

I absolutely love coming to see Cartier. I have been visiting her for about 3 years and my skin has…read morevery much improved from previous damage. The products she uses are great, I have very sensitive skin. She has also recommended amazing products I visited a place in the heights and it was the worst experience I've ever had. (Cartier would never!) It was dirty and my skin was not having it, I was so scared. However, Cartier's spot is the cleanest and beautiful place I've visited. Just try it out, you will love her spot and her

I am giving ME a 5 pt rating for customer service area manager, Courtney Horsch in Houston, Texas…read more Courtney did a great job following up on a complaint that I had with Spring Green Massage Envy in Katy, Texas and making it right. I have been a member for about 15 years. One thing I would like to add is Spring Green Massage Envy needs to work on their in house customer service, especially when the customer is in the right. Thank you Courtney for your help.

I had a really pleasant appointment with Jacory last Thursday and rebooked with him, but I never…read morereceived a confirmation. I called 20 minutes before the appointment just to check, and they informed me I was actually scheduled for March. However, they offered to see me at the same time. When I arrived, I ended up waiting for 20 minutes before asking what was happening, only to find out he was with another customer ‍. They should have communicated that from the start. I wasted my morning waiting for this appointment and no apologies was given at all.

LOVE LOVE LOVE this place! I moved very frequently for work so it's safe to say I've had 10+…read moreinjectors over the years. This place is by far the best in terms of cleanliness, friendly staff, quality services, bare MINIMUM pain levels, and great prices (was not expecting!). I drove over an hour to come here and you should too, especially considering it's only every 3-6 months so at least you know you're getting quality and perfect results. Ask for Marcy!!!!

This place is super aesthetic. It's inside what looks like a large old home near Willowbrook. The…read morestaff is super friendly and welcoming. I have had great experiences here with Marci (for Botox) and with Ashley (for skin care consult and facial). Unfortunately, my body seems to metabolize Botox quickly so I'll likely go back to a provider that has Xeomin, but I will definitely continue coming here for facials and micro-needling. The member prices are so good that I'm considering joining that as well. This is a long drive for me (35 min) but I think it's worth it for the experience I get when coming. 5 stars!

I really wish I could give zero stars. I have been here about four times the first three times she…read moredid great and I was happy. This last time I left looking like a zebra with the absolute worst haircut ever ! She may do a great job for some but for sure not for me !

Definitely recommend Tam for all your hair needs. She always does an amazing job when it comes to…read moremy hair.

My first time visiting this location. The employees were very nice and helpful. My waxed was…read moreinformative and answered all questions I had for her. She was very efficient with her time and got me in and out in 20-25 min. The establishment was clean. The ambience was very quiet. I went on a Wednesday so it was not busy.

Wow!! Natalie was great she is the best! The temperature of the wax was perfect and she was…read moregentle. I mean it was like ripping my skin off like how how feel at some visits at other places. I recommend Natalie for sure. The front desk person on this day 6/28/25 I forgot to ask her name but she was pleasant and friendly. Thank you ladies for a great start of my day!!

I received a gift card for Christmas and Urban Day Spa accepted that gift card and after reading…read morethe reviews I called to book. I almost booked a deep tissue but decided on a 90 minute sports massage because I definitely needed to be stretched after being sore from the gym. Juana was amazing she asked what pressure I wanted and she was a professional! The massage was everything that I needed! I definitely fell asleep for part of the massage! It was $111 before my gift card and even that was a good price for 90 minutes! I will book again!

I had an amazing visit at Urban Day Spa on Louetta Rd. I treated myself to a spa package with a…read morebody scrub, mud mask, Vichy shower, massage, hair treatment and facial. It was brilliant!! Isabelle was my therapist and she was great! Very attentive and welcoming, I thoroughly enjoyed my visit and I will be back! Thank you Isabelle!!

I started coming here in January when I got my birthday nails ! Super clean super friendly and do…read moreexactly what you ask for! Walk ins are allowed.

This was the worst service I have ever experienced. As a salon owner myself, I would never allow a…read moreclient to pay for a service they were unhappy with. On Saturday, February 28th at 6:49pm, I arrived for a nail service. Your sign clearly states closing time is 7:30pm, yet the front desk informed me they were closed. It immediately felt like I was being turned away. Only after I mentioned that I had just finished working at my own salon did they reconsider and decide to service me. That alone showed a lack of care for gaining or keeping loyal clients. They did a beautiful job on my nails that day. However, when I returned on March 2nd for a basic pedicure (during a short break between my clients before traveling), the experience was completely unacceptable. Before starting, I clearly asked if they had enough time to properly perform the service. I even offered to only do a color change if needed. They assured me they had time to complete a full basic pedicure. What I received was not a proper basic pedicure: * No soap, salt, or any soaking solution was added to the foot bath (as is standard practice). * The water was being filled without a plastic liner until another technician corrected her -- a clear sanitation concern. * My feet were barely soaked before she removed them. * Lotion was applied quickly and wiped off just as fast. * My old gel polish was removed and my feet were scraped while dry. * My cuticles were cut aggressively. * My nails were cut unevenly, even after I requested a square shape. * The polish color did not match what I chose. * Polish was left on my cuticles. * One nail was visibly longer than the others. When I calmly expressed that I was unhappy, I was told the unevenness was due to my skin being "thicker" on one side, which is not a valid explanation. Instead of correcting the service properly, they removed only $5 for gel removal and still charged me approximately $48 for a full pedicure -- despite not providing a proper one. I felt rushed, dismissed, and forced to pay for a service that did not meet basic salon standards. When I asked to speak to the owner or someone above the staff present, I was told I would receive a call -- which never happened. As a business owner, I understand the importance of client loyalty and satisfaction. This experience felt more focused on collecting payment than providing quality service. That is not how long-term relationships are built. I do not recommend this salon. Clients deserve to feel valued, respected, and properly serviced -- not rushed out after payment