Jim is one of the nicest person to work with getting prices everyone was very nice tracking down an…read moreold part great people

Have made a number of purchases from them before I found out they are not competitive in sales and…read moreservice practices. Learn from my mistakes, Look elsewhere (Mobility City) before spending your hard earned money here.

Chuck installed a chair lift for us after my son's diagnosis. He helped us ask for the correct…read moreprescription to get us a discount and had the chair installed quickly. The lift has worked perfectly. He is great about getting back with you and has been very helpful answering questions about other items we might need, wheelchairs, scooters, etc.

Best customer service ever. Chuck will work with you to make installation easy for you. My chair…read morelift was a life saver! Great quality and no service needed- a great company to do business with.

I needed a device repaired that I bought online and not through KC Home Medical Supply. I had the…read moreworst time getting a response from the manufacturer of the product. I went into KC Home Medical Security looking for some direction to get this fixed. Steve helped troubleshoot the problem and found out that the device was under warranty. He coordinated with the company and got me a brand new device within a week! Great customer service, great communication along the way and I didn't even buy the product from them to begin with! I will be going there for all of my home medical supply needs from now on! Thanks, Steve!

When my elderly father took a life-changing fall, KC Home Medical was a beacon of empathy and…read moreprofessionalism as we tried to navigate all that was needed. They even delivered a wheelchair on a Saturday when that is clearly outside their standard delivery hours. A week later, when we determined the first wheelchair wasn't quite right (no fault of KC Home Medical), they refunded me the week's rental without my even asking and got a new chair out to my dad within a few hours. Wonderful staff, wonderful store.

We had three ramps installed into and in our home. The layout of the house complicated the…read moreinstallation. Chuck worked diligently and expertly to install what we needed. All in all, good work done at a fair price. Thank you Chuck.

After checking with many local medical equipment storefronts, none of which could fill my need for…read morea ramp, I was given Chuck's name as a resource. He came to my house on very short notice to see what was needed and was able to provide me with an excellent solution to the problem. He also came again later at no charge to make a necessary adjustment. When I was ready to have the ramp removed, he promptly came and reclaimed his equipment. A totally positive experience!

I give Curtis Taylor of Independent Home Solutions 10 gold stars for his assistance to us…read more Hi, My name is Steve Huckins, we purchased a used stairlift for my wife and I need help installing and troubleshooting the stairlift. We purchased a used Bruno SRE-3000 and have it partially installed. We had it operational before installing it. We can't get the charger to go from Red to Yellow or green. And no local stairlift companies will help us because it's a used unit. We really need help, Thank you, Steve & Ginger Huckins Curtis, That would be great as long as you service the Troy area. I just need help, the chair worked great before I took it off the rail to install the rail. I am having the darnest time getting any sort of help. Because it's a used unit. Long story short. Then when I initially put the chair on I did a break a part but I found it on line & replaced it. It was the SRE-30035. Then I put the chair back on the rail with that assembly & the cover off, so I could see and not damage that again. We just moved here and I'm just trying to make it so my wife can access the basement. Thank you, Steve & Ginger Huckins Unfortunately we are located in the Kansas City area and that's outside of our normal service area. However, I'm guessing from what you're telling me that you may have blown the fuse when taking the motor off the rail. If so it's a 5amp mini blade fuse which is located on the carriage of the motor. This fuse can be purchased at just about any auto parts store. Hopefully this information helps you out. Curtis, YES, YES, it was the fuse. Thank you, Thank you A 1000 thank you's. Words cannot express my appreciation for your help. Steve & Ginger Huckins Curtis, $5.00 for the 6 pack of fuses. I was prepared to spend $250-$750 to figure that out. I am speechless, thank you. Steve

It would have been 2 stars. My father has only been a client for a short time. The equipment has…read moremalfunctioned twice. HOWEVER, Lauren from the OP office wins the gold. Not only has she personally exchanged equipment and made specials trips to help with mask fitting, she brought my father O2 tanks in the middle of the night during a tornadic thunderstorm without fear of the weather. He would've been transported to an ER otherwise. At this point in his life, being in the peace and comfort of his home is EVERYTHING. Lauren for the W!!!

I came here after my blood clot to get thigh highs, tights and compression socks. They measure you…read morein the right places to make sure you get the right kinds. All things compression are very important and do cost a little more and they are totally worth it. I have tried the cheaper brands and they don't stay up. Blood clot is gone but I still wear them because they make my legs feel great after many steps at work.

I recently bought a used Permobil power Wheelchair from Accessibility Medical Equipment. It stated…read moreit did not come with calf pads. After looking on eBay and thinking I would add them myself, I decided to see if I could just buy them from AME. I emailed them asking if they had some I could buy. They said they would look around. I didn't hear anything back and assumed they didn't find any. No problem. But...when my chair arrived, it had the calf pads mounted! I was blown away by this excellent customer service! Very pleased with my purchase!

Jason really knew his stuff. I came in with a piece of equipment that I didn't think they carried…read more But they did. He took me right to it. I was in and out in under10 minutes.