I want to share my experience so other residents are aware and pay close attention to their accounts. I have encountered a significant billing issue caused by an internal accounting error that went identified and unresolved for over a month. Despite providing documentation and attempting to address the issue directly with onsite management, I was told I am responsible for paying the full amount rather than the error being corrected. What has been the most frustrating to me is the lack of transparency and accountability. Clear explanations were not provided, and the responsibility was shifted to me even though the issue originated internally and from no fault of my own. I have since tried to escalate the matter to the regional manager of the property for review. I strongly encourage current and prospective residents to carefully review their ledgers each month and advocate for themselves if discrepancies arise. This situation has caused unnecessary stress and could have been avoided with better communication and oversight read more

Residents and/or visitors are using the front landscape as a cigarette butt disposal. Very unsightly to see. Maybe the landscape crews can remove as part of their daily site checks. read more

1879 at the Grid - Same discarded cigarette butts by from office. - Apartments Near Me - Stafford, Texas

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DO NOT LIVE HERE! Management is not only incompetent, but evasive. Especially with charges. E-mailing with leasing team feels like talking to a chatbot in beta testing. Transparency is nowhere to be found. Try finding it in another complex that isn't under the RPM umbrella. Got a maintenance issue? They'll respond quickly, but mark it resolved and ask for feedback when nobody ever came to look at or address the issue. No follow-up to explain why they couldn't or didn't. Attached are pictures of the mold in the washing machine, AFTER having made a maintenance/cleaning request upon move-in which was supposedly filled. No less mold than before. Those hairs are also not mine. Certain "amenities" that are part of what you're charged $25/mo for, have been broken for a while and there doesn't seem to be any intention to fix them. The lease will basically say "we fix what we want, still gotta pay the fee". I've found myself looking through the lease agreement on a weekly basis both to see if I have any recourse (I never do) and to check that I won't be hit with some weird fee with no warning. read more

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This is a bit of an awkward review, because I've come by to experience some of what they have via events, but I've never actually rented from this place. They have some absolutely beautiful courtyards and common areas, and when they opened they were really big about hosting events to promote what they had to offer the community and potential residents. They offered tours of their newly completed units, as well as a premium suite area that could be rented for parties. In the lobby, there was a large area that's perfect for receptions and entertaining groups, and they invited Stafford MSD employees and their plus ones to check it out, which is how I got a chance to experience the place. I've heard mixed reviews from individuals who have actually moved in here, but that tends to happen just about anywhere you rent from. read more

Love living here! Just recently did my second renewal and love the amenities and staff. Anytime I have any issues they are more than helpful. Highly recommend! read more

Lived here 2 years. Horrible place to live. Management doesn't care about tenants at all. Manager is only there half the time IF AT ALL. She's never available to take calls, says she will respond to emails and takes forever to do so if at all. They don't pick up the phones. Nasty, tracked mold on the main staircase of the leasing office building from Feb of 2025 to when I left in October 2025. If I could give 0 stars I would. Communication is beyond POOR. I've gone to the gym and there was no wipes to clean equipment, no hand sanitizer, I even went to the front office to ask for some Clorox wipes for a temporary fix, they didn't even have that. Trifling. They wanna blame you for everything and take ZERO accountability for anything. If I could give zero stars I would. Save your money and rent elsewhere. read more

If you want an accurate perspective and review of this complex then check the reviews with the most hearts on them. Majority of the positive reviews now are fake and deceptive, they aren't an actual representation of the experience you'll get at this apartment complex. The only reason this place still has over 4+ stars is because of the prior management before RPM took over. This has been one of my worst experiences ever as a resident of any complex. The complex is very dirty. Management has unethical practices and will STEAL your money so PAY ATTENTION to your bill every month. They are also very unorganized and unprofessional so if you plan to stay here stay alert and anticipate having to invest enough time dealing with management that it'll feel like a part time job. Amenities are constantly unavailable. There's been a chain around the pool door for majority of my stay here. Gym is constantly out of sanitary items. Gated neighborhood with only one gate (out of three) that actually works. Look elsewhere, don't waste your time and energy here. You won't have peace living here as a resident. Bypass the fake positive reviews management puts on google and look at the comments with the most hearts to see what REAL RESIDENTS think of this place read more

the staff are nice and the property is beautiful. i've been living at these apartments for about 6 months and have had little to no problems here. love the amenities. read more

To anyone considering moving in, don't. Take your money and run. I never write reviews, but my experience here was so exceptionally disappointing that it has compelled me to warn anyone who even considers this place as their next housing option. The management of this apartment is astoundingly incompetent. In my entire life, I have never met a team who is so incapable of handling even the most basics of their jobs. There have been countless administrative errors; their email response time is terrible; and while their maintenance gets the job done, it is always at the cost of causing other problems in your unit which are extremely inconvenient or straight up extremely costly. Altogether, their mistakes have cost me essentially one month's rent worth of bills. All of the above-mentioned errors are extremely costly to the renter, yet they refuse to take responsibility for even when confronted with irrefutable evidence. In the manager's own words, my experience is very common and "happens to a lot of other renters here," yet they brush all responsibility under the rug by repeated ignoring, then straight up refusing, to handle the situation with no credible explanation as to why. In addition, they said that my lease is three days longer than what is written in my contract, and since rent is proprated, that would have been another error costing me hundreds. The front desk lady lied twice to me about the manager's availabilty when I tried to see her in person. All of their emails have countless grammatical and spelling errors, as well as general nonsensical wording that shows their absolute lack of care and attention to their jobs. Attached is an email I received from the manager in response to an erroneous three day extension of my lease contract which I never agreed to nor signed off on. I have attached as demonstration of the quality of work ethic which you can expect to encounter if you choose to live here. I have already put more effort into writing this review than any member of their management staff puts into any email that I have ever received from them. No words can express how deeply disappointed and amazed I am that this quality of work warrants employment. read more

1879 at the Grid - Apartments Near Me - Stafford, Texas

I would like to share my 2 years of living at 1879 at grid so that new tenants may get some useful information. First of all, I moved in when this community opened in 2010 when JLB was the management. My overall experience was overall satisfactory, but in late 2021, RPM took over the JLB. When JLB was the management, they cleaned the grills and community places every day. But now RPM never cleans the grill. Another change was they tow cars without warnings. I had my parking sticker on the passenger side, but still, it got towed saying this should be shown in the front window. Would this something they can give the warning, instead of actual towing? Lastly, I moved out due to re-location. I got the bill of ~$1600 that includes carpet cleaning ~$450, Painting ~$594, and Unreturned key FOBs $150 (even though I put my fobs on the countertop, Picture attached), and Changing blind exchange fee ~$320. Yes, after 2 years of living, some normal wear and tear is expected and may need professional cleaning. But I am very upset and surprised with this bill that put 100% charge on the tenant. Even, on my move-in checklist, I marked there are several carpet staining which I didn't bother since this doesn't cause any trouble on routine daily living (Picture attached). Also, yes, some areas in the walls need a touch-up paint, but I don't understand why I am asked to pay the paint cost of the whole unit, not partially. Overall, my living experience was good and the community does have many facilities including a swimming pool, lounge, and fitness center. But after the management changed, it seems their goal is to make a profit from the tenants. I just wanted to share my experience so that future tenants who may consider this community should know what to expect. read more

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How I continue to be disappointed with this property. I've been here from the beginning (2019) and watched management team after team come and go, and the change of property owners. Today I'm filled with many emotions. First, I put a work order in around 8:30 a.m. regarding my washer. It had partial water and my clothes were in it when it stopped working. I waited all day for someone to come then called the office around 3. I was told my work order would be pulled and someone would come. At 5 I went to the office and was told the maintenance team were gone. I had to get my wet clothes from the washer and use my gas to not only find a laundromat, but use money to wash and dry my clothes. I pay way too much to be subject to this type of treatment. read more

Thank you for your response. It has been a week since the review was posted and I've received no response. Again I am willing to pay these charges if the claimed charges weren't present prior to the move in pictures. I understand it is a third party entity enforcing these charges so it's not fair to review the apartment establishment so low, considering I would've rated my living experience solely with 5 stars. However, the communication has been nonexistent and this matter has been postponed too long by RPM. I am requesting simply clarification on these charges to get this matter handled with and they are unable to provide that. I'm forced to express my honest experience through the Better Business Bureau. Attached are the emailed automated replies with no human response. Dates shown read more

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Tenemos contrato desde mayo 2024 y nos mudamos en agosto del mismo año, un año antes visitamos varios complejos de apartamentos; pero este fue que nos impacto debido a la belleza de las instalaciones, en realidad hemos salido de viajes y ya las instalaciones de los hoteles no nos impresionan, pues con las acomodaciones generales mas las nuestras en nuestra unidad es como si vivieramos de vacaciones. Siempre habiamos tenido muy buena experiencia con las atenciones y servicio del personal, en las que no tuvimos buenas experiencias era por no haber leido los terminos y reglas del condominio:; pero mi experiencia mas reciente ha sido con Esther Harmon waoo ha sido la mejor desicion que ha tomado la administración, ella define sin que que falte ningún detalle lo que representa la palabra servicio, su amabilidad, empatia, diligencia en fin algo muy poco comun segun mi experiencia general en cuanto a los servicios recibidos en Estados Unidos y mas cuando uno es originario de un pais que es el 2do de Latinoamérica mas visitados por turistas. (Republica Dominicana). Tampoco se queda atrás su compañero Santos. Veo muchos comentarios negativos; sin embargo la vida es del color del cristal con el que miramos... usted ve todo al rededor como en realidad es usted por dentro. Jajajaj agradezcame ese consejo psicologico gratis. read more

BEST PROPERTY to move into if you are moving to Houston. Management will help out in every step moving in. If you need help they are there for you. read more

I give it 4 stars. It is a good place to live and I'm grateful for a first floor apartment, however it is not perfect. It was a difficult process to be approved and on top of that there are several hidden costs that add up. It's in a great location and that is a major plus! Overall it's a great place to live and I'm not sure that it would be better anywhere else. Management always responds quickly and with professionalism. read more

Will hit you with ridiculous and false fees at move out. $200 for paint "repairs" for minor nail holes that maybe cost $50. Blamed us for scratches already there when we moved in. Appliances are trash. Tried to get the repairman to come repair a drawer that had broken WEEKS before move out and they hit us with that fee. Will charge for valet trash service even if you don't use it. Absolutely ridiculous. read more

was visiting my friend who lives here at 1879. Upon arriving in the lounge/club room I was greeted by the staff who all were so friendly. As I sat there I observed the interaction between the residents and the staff, the manager and her staff, the interaction between the staff and the mail man. It was so consistent with professionalism and kindness. I later began to ask for pricing because seeing my friends apartment, enjoy the amenities when I visit, and now seeing the customer service I would definitely move here when my lease is up. read more

1879 at the Grid - Apartments Near Me - Stafford, Texas

Lived here for 2 years unfortunately due to COVId and the Housing crises. This place is full of Stafford riff raff. The gates and access doors are always broken and left open all day. The pool might as well be a public pool, all the locals flood in here with their entire family and enjoy our amenities we pay for. The things we had to witness living here were not enjoyable and mind blowing at times. Put out 1 star for the great floor plan and maintenance team. We kept telling ourselves things would get better and never did even after the management change in late 2021. read more