Ben Burkett and his team of professionals are experts in the industry. Ben is extremely…read moreknowledgeable and creative, often thinking out of the box to help clients find the best case solution for their mortgage needs. I love how he takes into account the whole financial picture to most benefit the client. It's clear that he looks out for his clients best interests. He's one of Richmond's best. Definitely have a conversation with him before you consider getting a loan.

As a first time homebuyer, I was completely unfamiliar and overwhelmed by the mortgage process. I…read morefirst met with a realtor who recommended I meet with Ben first, and gave me his number. I called and we set up an appointment at his office to chat about my loan options. I had no idea how many ways I could structure my loan to fit my financial needs! His team was awesome and contacted me weekly on where what the status of my loan was. I closed on time and was confident about my loan program and numbers. I am now a happy homeowner and I couldn't have done it without Ben and his team!

I have been a member for 30+ years and everyone has always been very helpful, friendly and…read moreprofessional in person or via phone. Before an interaction is concluded they confirm I am satisfied. If they are not immediately able to answer my question or assist me fully, they assure me there will be a follow-up and always do so in a timely manner.

Can you love a bank? Well, I've really got to these folks credit! I had a deposit to make for a…read morenew account and went to literally 5 other banks and all of them required an appointment to make that deposit, which I find ludicrous. I mean, I'm trying to give you my money. I understand covid, but several bank lobbies are open but they won't open an account without an appointment. Very inconvenient, despite the pandemic because it should only take a couple minutes. The only reason I hesitated to deposit here, was because they don't have many locations. We have other accounts here and have always been satisfied. So when I called with my dilemma, they were like, "Come right in." Nelly helped me and opened my account in less than 5 minutes and you receive your debit card on the spot! She was accommodating and cordial and also helped me with another transaction. I told the manager, Barbara my experience and was determined to give them a rave review for taking care of this. You would think the other banks would be vying for business! Thank you, Navy Federal, now I don't have to put my cash in my mattress! I salute you for making bank easy! Please return the coin machine soon! It was awesome and made so much cents!!!

We contacted Ethan when we first began to search for a home. He responded right away and listened…read moreto our needs of what we were looking for. He was super patient with all of our questions. He definitely made our home search and purchase a pleasant experience! I would work with Ethan again and recommend him for your home buying or selling needs.

Our decision to not use this company was based on the following:…read more 1. We felt as if we were high risk clients with very good credit. 2. Tedious application processes without pulling credit first. No flexibility or discussions about flexibility, seemingly made to feel as if the only option we had was to pay off debt. Debt paid on time. We were able to secure a better option for a new home purchase.

Can't say enough about the wonderful service the Cowart team provides…read more We got connected with them through our agent's recommendation, and from start to finish NFM walked us through everything-credit profiles, verification documents, estimates, applications-with such ease and in ways that first time homebuyers could understand without being overwhelmed. They are all extremely friendly and easy to talk to. Would highly recommend to anyone buying a home!

I'm finally leaving this review because of a serious underwriting error and the way NFM Lending…read morehandled my loan back in 2014. I purchased a recently rehabilitated home using an FHA loan through NFM Lending. During underwriting, NFM failed to identify an FHA timing requirement related to the property's rehabilitation. I was allowed to close approximately 11 days earlier than I should have, which ultimately meant my loan could not be FHA-insured. NFM did not call me when this was discovered. Instead, I received a letter informing me that they were unable to insure my loan through the FHA and had cancelled the FHA case number. I had been working with Matt throughout the entire loan process. When I called him after receiving the letter, he pretended as though he had no knowledge of what had happened. Shortly afterward, Jessie contacted me and explained that NFM had made a MAJOR mistake. Their solution to their mistake was for me to refinance my mortgage with them. That meant running my credit again, putting me through another loan process, and refinancing the mortgage they had already mishandled in the first place. They offered to lower my interest rate by 0.4% and provide a lender credit (money I already paid) so that I would have nothing needed for closing. I declined. A lender's underwriting error should not become the customer's responsibility to correct through another credit inquiry and refinance. Again, they sent this in a letter. My loan was eventually sold off as a scratch and dent loan. If you are considering The Cowart team of NFM Lending for a home purchase, don't!

Great staff and service, I would recommend it to anyone!! Good knowledgeable staff, friendly and…read morehelpful with their recommendations. Love to go in person, always ready to assist with your needs.

From the owner: Credit Union of Richmond membership is open to the Richmond Metropolitan Statistical Area. Anyone…read morewho lives, works, worships, attends school, or volunteers in the Richmond Metropolitan Statistical Area. If you live, work or worship here, you eligible to be a member of the oldest credit union in Richmond, Virginia. We offer share savings accounts, checking accounts, auto loans, refinancing, Christmas club, kids accounts, mobile banking and a mobile app.

I choose to call this mortgage brokerage first because I wanted to support a company with a woman…read moreowner, especially one with dogs in the picture. The person who outreached to me was kind while taking my info, then she told me someone would get back to me. Unfortunately, no one ever called me back - it's been well over a month now. My credit is great, my equity is solid, I was just looking to refinance to get a lower rate. But I am left to think my business wasn't worth their time.

Service and experience are outstanding with this group! If you're looking for a mortgage in…read moreVirginia, MAK Financial is the place to talk to! Lots of experience and they actually care!

Tim is amazing! He went above and beyond to get me my mortgage. Not a small feet considering I…read moredon't have a regular job, but instead income that fluctuates and is more difficult to document. He really went to bat for me with the mortgage companies. Also, it's my first loan of any kind ever, and he took the time to walk me though the process, explain everything in detail and answer all my questions. If I ever need another mortgage I will definitely return for his help.

From the owner: Professional Mortgage Corp. has been providing our clients with residential mortgages for home…read morepurchase and refinance since 1987. Mortgage Pre-Qualification New Down Payment Assistance Loans! Standard Loan Products: Our loan offerings include Conventional, FHA, FHA 203K Full Rehab, FHA 203K Streamline, Fannie Mae Renovation, VA, and USDA. We can provide a detailed illustration that will show which loan best meets your needs. Alternative Loan Programs Low or no credit score. Credit scores as low as 500 Recent Bankruptcy or Foreclosure Mortgage Late Payments Income Challenges: Bank Statement Program using deposits to verify income. Asset Depletion. Using the value of financial assets as income. Reverse Mortgages: Seniors 62 and older are using the HUD insured HECM Reverse Mortgage to eliminate mortgage payments and receive cash to enhance their lifestyle.

I've had Caitlin as a realtor for a few months and I can't say enough good things about having her…read moreas my guiding light when purchasing my first home on my own. She is dedicated and reliable and I know exactly what to expect when going to a listing. I never have to wait on a response or feel out of the loop. Caitlin goes above and beyond to make sure I'm informed and comfortable with each property and has an eye for exactly the kind of house that's my taste. I like her enthusiasm and optimism for her clients and she gets me excited for all possibilities when looking for my new home. She's professional but down to earth and easy to talk to. I don't feel intimidated by the process and I know she will always look out for me. I would highly recommend her as a realtor to anyone in market to buy. She's an absolute DELIGHT!!