I was just referring a friend today at least 2 decades with Leon could not ask for a more helpful…read moreand honest person. Very pleased with my coverage.

Thank you guys for all of your help with my car and home insurance! I highly recommend everyone in…read morethis office, they have been helpful and understanding in all of the issues I have had in that past year.

After many insurance companies tha I been use this is the worse one so far specially to file a…read moreclaim, the take over a month to tell you where n cover, don't answer calls, the raise your quote before resolve a simple claim specially if both drivers involved in the icident carried this insured

Progressive is not customer friendly. Tried to call twice tonight to add a new car to my existing…read morepolicy and pay them more money. They hung up on me twice as soon as they picked up the call. I assume the customer service staff have a metric for average call length, and hang ups lower their numbers maybe. That said, they offer great rates the first year you are with them. (On balance, the rates go up more each year thereafter than other companies I have dealt with.) Coverage is good, interactions after any accident (at fault or not, I had a teenaged daughter once) are professional and responsive. I stay with Progressive in five or six year blocks, til the rates get too high. Then I move on to another company for a few years and return. You have to have insurance, and Progressive is good -- for an insurance company.

Their system does not communicate with Hertz, so you still have to pay the full amount at Hertz,…read morethen get reimbursed back. For my $77 Allyz charge that was paid in advance, I had to upfront $500 at hertz IN ADDITION to the charges for the rental car.

Allianz, I am…read moreextremely disappointed with the way your company has handled my travel insurance claim. I purchased your insurance because I trusted Allianz to protect my trip and my money when an unexpected situation occurred. Unfortunately, my experience has been the complete opposite I canceled my reservation two months before my scheduled flight on October 24, 2026, after my mother passed away. I purchased this trip for a specific purpose, and after experiencing the loss of my mother and having to make that sacrifice, I had no choice but to cancel my travel plans. What I find extremely frustrating is that Allianz is now asking me to provide a death certificate in order to process my claim. I understand that documentation may be required under the terms of a policy, but given the circumstances and the fact that I canceled the trip well in advance, I find this process incredibly insensitive and unreasonable. The same week I canceled my flight, Delta refunded me the full $2,100

Good morning. Last week I contacted State Farm in regards to…read morea Life Insurance Policy that I have. I spoke with the following employees: Paige Wiley Ally Woolsey, and Geneviev All 3 of the individuals were professional, polite, and answered my questions. If they had to get back to me with the information, they did so and did so that day. I tried to complete the feedback form that was included at the end of their response; however, when I clicked it on I kept getting where I had provided feedback on another employee many years ago. I am assuming that I was doing something wrong. I hope Santa is good to them and hope all of you have a Merry Christmas.

Ive had my renters policy for a little over 2 years now and its been smooth and stress free to…read morechange addresses and they've called me every time my account needs to be updated. I had Mary this time and she was very sweet and efficient.

Anthony was most accommodating, and very helpful. He was able to get me a much better insurance…read morerate than any other insurance in town. I highly recommend contacting Anthony at Bacon Insurance, he is definitely the person to give you a very good rate and he turns everything around in a very timely manner.

From the owner: Richmond, VA: In 1997, Bacon Insurance Group opened its doors in Short Pump, Virginia, with a…read moremission to provide affordable insurance coverage for families and businesses at a competitive price.

You can rely on Richmond Insurance Services to take care of your insurance needs. Both Michael and…read moreCaryn will provide you with personalized service and review your policies to make sure you are properly covered.

From the owner: Auto/Car Insurance, Homeowners Insurance, Business/Commercial Insurance, and Life Insurance For…read moreGlen Allen, Richmond, and All of Virginia Richmond Insurance Services is an independent agency that was founded in 2011 with a goal to find the best poss

Oh ignore the "free gift card," listed as as offer for checking in. BJ knows nothing about it. Also…read moreyou might be better off getting your own insurance. The insurance companies they use will send cancellation notices to DMV even when they draft your account electronically (so it's never late). They told DMV my policy was cancelled (it never was) and caused my license to be suspended. Having with them as an agent for YEARS meant absolutely nothing. I was told basically "tough luck." Do better. If you say you did something you should have documentation of such. Being dismissive of clients and their plight surely won't get you any customers. I'll also make sure the clients I referr md to you know how you treat a paying established loyal customer. 2 weeks later: after cancelling my insurance policies with this company I'm still being auto-drafted. I stood in their office signing paper after paper. I specifically asked of this was all I needed to do to cancel my policies with them. I still have the stack of documents. But I'm still being charged. I don't write negative reviews very often, if ever. They really suck. Take your money elsewhere.

When we first purchased our home, the Bradshaw Agency insured the home. The Andrew Agency acquired…read morethe Bradshaw Agency in 2015. During the 30 years, our home was insured by the Bradshaw Agency and then the Andrew Agency. Ryan responded by email 99% of the time. The mortgage company eliminated our escrow account in spring 2021. Called Ryan and requested that the upcoming October bill be addressed to our home. The result was several email exchanges over this simple request. The attempt to be proactive was not well received. Similar issues occurred in the fall. Our rates went up 20% in a single year without any clarifying conversation or communication. We had one minor claim more than 25 years ago. An email exchange informed us the cost of construction, specifically materials and labor was the culprit. When we chose to terminate the coverage with the Andrew Agency, there was no call to say what to expect or how the termination process works. Gmail sorts messages in sometimes weird ways. The first message went to a spam folder. Ryan's primary method of communication was by email. Our preference is to communicate by phone. Ryan's last email message was very rude. After 30 years under the same umbrella, we expected better. Our business was not valued by Ryan; perhaps because he acquired our business.

Justin is a pleasure to work with. The information he provides and the actions he has taken on my…read morebehalf have consistently been accurate and correctly done. This is so important to a customer's confidence in a business organization. Thank you, Justin, for providing good service!

From the owner: We help people manage the risks of everyday life and strive to be the first choice for all of your…read moreinsurance needs in Richmond, VA. The mission of Cristel Noel State Farm Insurance in Richmond is to provide excellent customer service to our community. License #: VA-807014

Thank you to able insurance for your awesome service and great rates. I will definitely refer my…read morefamily and friends your way. Thank so much again!!

From the owner: Convenience and added value are part of every auto policy at Able Insurance. We can offer you a…read morewide range of car insurance benefits, features, and services designed to help you save money and get you back on the road quickly when you have a breakdo

I have always had the best of care!!!! Everyone that works in your office always acts like they…read moreknow and care about our well-being!!! Never thinking about it I call and you are there but if it was any other company going through red tape I just haven't stopped to stay thank you so much for making us feel safe with our policy choices that you helped us make !!! Thank you again so much !!!!!!! Sent from my iPhone

I called these people simply to get a quote and they insisted on "building a profile" of me,…read moreincluding all kinds of personal information which is not necessary for a quote. That's the first and last time I call this place.