Oh ignore the "free gift card," listed as as offer for checking in. BJ knows nothing about it. Also…read moreyou might be better off getting your own insurance. The insurance companies they use will send cancellation notices to DMV even when they draft your account electronically (so it's never late). They told DMV my policy was cancelled (it never was) and caused my license to be suspended. Having with them as an agent for YEARS meant absolutely nothing. I was told basically "tough luck." Do better. If you say you did something you should have documentation of such. Being dismissive of clients and their plight surely won't get you any customers. I'll also make sure the clients I referr md to you know how you treat a paying established loyal customer. 2 weeks later: after cancelling my insurance policies with this company I'm still being auto-drafted. I stood in their office signing paper after paper. I specifically asked of this was all I needed to do to cancel my policies with them. I still have the stack of documents. But I'm still being charged. I don't write negative reviews very often, if ever. They really suck. Take your money elsewhere.

When we first purchased our home, the Bradshaw Agency insured the home. The Andrew Agency acquired…read morethe Bradshaw Agency in 2015. During the 30 years, our home was insured by the Bradshaw Agency and then the Andrew Agency. Ryan responded by email 99% of the time. The mortgage company eliminated our escrow account in spring 2021. Called Ryan and requested that the upcoming October bill be addressed to our home. The result was several email exchanges over this simple request. The attempt to be proactive was not well received. Similar issues occurred in the fall. Our rates went up 20% in a single year without any clarifying conversation or communication. We had one minor claim more than 25 years ago. An email exchange informed us the cost of construction, specifically materials and labor was the culprit. When we chose to terminate the coverage with the Andrew Agency, there was no call to say what to expect or how the termination process works. Gmail sorts messages in sometimes weird ways. The first message went to a spam folder. Ryan's primary method of communication was by email. Our preference is to communicate by phone. Ryan's last email message was very rude. After 30 years under the same umbrella, we expected better. Our business was not valued by Ryan; perhaps because he acquired our business.

Good morning. Last week I contacted State Farm in regards to…read morea Life Insurance Policy that I have. I spoke with the following employees: Paige Wiley Ally Woolsey, and Geneviev All 3 of the individuals were professional, polite, and answered my questions. If they had to get back to me with the information, they did so and did so that day. I tried to complete the feedback form that was included at the end of their response; however, when I clicked it on I kept getting where I had provided feedback on another employee many years ago. I am assuming that I was doing something wrong. I hope Santa is good to them and hope all of you have a Merry Christmas.

Ive had my renters policy for a little over 2 years now and its been smooth and stress free to…read morechange addresses and they've called me every time my account needs to be updated. I had Mary this time and she was very sweet and efficient.

I cannot say enough wonderful things about Dory Dixon and the exceptional service she provides!…read moreDory is professional, knowledgeable, kind, responsive, and genuinely caring. She went above and beyond to help me, and I was especially impressed that she was able to help me get rates that were even better than what I had been getting through USAA. Dory is not only excellent at what she does, but she is also simply an amazing lady who truly cares about her customers. Her dedication, helpfulness, and willingness to go the extra mile make such a difference. I am extremely pleased and thankful for all of her help and the outstanding service she provided. Dory is truly exceptional, and I would highly recommend her to anyone looking for someone who genuinely cares about doing the very best for her customers! Thank you Dory for the excellent, excellent customer service you always provide!

I called these people simply to get a quote and they insisted on "building a profile" of me,…read moreincluding all kinds of personal information which is not necessary for a quote. That's the first and last time I call this place.

Anthony was most accommodating, and very helpful. He was able to get me a much better insurance…read morerate than any other insurance in town. I highly recommend contacting Anthony at Bacon Insurance, he is definitely the person to give you a very good rate and he turns everything around in a very timely manner.

From the owner: Richmond, VA: In 1997, Bacon Insurance Group opened its doors in Short Pump, Virginia, with a…read moremission to provide affordable insurance coverage for families and businesses at a competitive price.

I have been working with Reggie's office for over 20 years…read more we have had claims, bought and sold cars and each transaction has been flawless. It is truly a gift to have such a team supporting you in a time of loss, being a car or house! My young daughter got stuck on the side of the road in a different state, they stayed on the phone until the tow truck picked her up, brought her all the way home 200 plus miles, now THATS dedication!

I recently moved my policy from another agent. I did that because Reggie Dickerson has helped me…read morewhen I had some property claims even though he was not my agent at the time. He is really a good neighbor. I have recommended others for a variety of financial products from commercial insurance to life insurance and property insurance. He can also help you refinance your auto loan.

I was just referring a friend today at least 2 decades with Leon could not ask for a more helpful…read moreand honest person. Very pleased with my coverage.

Thank you guys for all of your help with my car and home insurance! I highly recommend everyone in…read morethis office, they have been helpful and understanding in all of the issues I have had in that past year.

As a person who deals with insurance companies and orders parts for customer's vehicles daily,…read moreGeico is amongst the worst. They do not honor their original, approved estimates for the repair shop or the customer. They continuously change estimates throughout the repair process in order to save the company money. So imaging getting an approved estimate for all original equipment parts: headlamps, bumpers, brackets etc. and after the parts has been ordered and installed, the estimate is changed to a used or aftermarket parts that now show to be available after the fact, and it is always a 50/50 that they chose the correct part. They constantly go back on their word. I can not stand when any company does this. Car insurance is a scam