Liam is an excellent teacher, the class I took with him taught me so much! I was very anxious and…read morenow I feel like as I incorporate all the skills he coached, I will become much more confident.

Cassandra was excellent! My daughter is a much more confident and relaxed driver since starting her…read morein-cars. Would 100% recommend Safe Pass!

The absolute worst ever!!! Complete waste of time and money!! Do yourself a favor and go anywhere…read moreelse. Terrible customer service... terrible online support. Honestly I think this place is so kind of scam. Take your money and give you the run around until you're so tired of dealing with it you give up!!!! SCAM

Mr flynn was amazing. He helped me with my maneuver ability and taught me the basis of driving.read more

4 years ago, this company was highly recommended by a family for my daughter. It was one of the…read morebest decisions we made to have the owner, Ari, teach her to drive! He was incredible, calm, patient, kind and thorough. She enjoyed her time doing the in-cars and learned a lot. She passed the test with flying colors! Fast forward to 20 and my other daughter just completed her in-cars with Kelsey. She LOVED it and learned so much! This is a great company that will respond to questions immediately and patiently. I would HIGHLY RECOMMEND THEM!! My family was so fortunate to work with them! P.S. My 2nd daughter just passed the test with flying colors, too!

Absolutely awful, first off we scheduled and behind the wheel for our son.They canceled and…read morerescheduled, but didn't notify us of the change.Then they tell us, we owe them $35.Cash for gas money for the car for the behind the wheel.Doesn't say it in the fine print , you have to search all over the website and the fee on the website. Then we take him to behind the wheel, they show up 15 minutes late, then midway through the 2nd session they say the car needs an oil change, drop my son off at the library and leave him all by 4:15pm. Do not trust them with your money or child!!

This is my second time using them, I knew better. Its seems like kids are forced to do the online…read moreclasses, which mine did, but now there are no in car lessons available. They are booked out 3 months and everything is during the day, kids are in school. I find it almost fraudulent that you are required to do the training per the state and you pay these driving schools yet the driving schools do not allow you to complete the requirement within a 6 month time frame. Kids should be able to get their license within a reasonable time, a fee is paid therefore the services should be offered and reasonable. Now I need to find another place for in car and pay again, the Heights was paid yet they are unable to fulfill the services paid for.

paid the $535 upfront my daughter took the first part online but when it was time to do the driving…read morethey don't have any openings until next year. so now she has to get the temps again because they will expire before next year. Do not go there it is a rip off all they want is money and they wont refund me my money

This place was the best! When I called they were super friendly and helpful, completely honest…read moreabout scheduling (usually a minimum 6 weeks) but they were able to accommodate my son's limited schedule and got his lessons completed by the time we needed it done. Cheryl was an amazing instructor, friendly, calm, positive and reassuring. She was able to take him from a nervous driver to being able to take and pass the test in a week! I can't give enough stars to this school. I HIGHLY recommend!!

This company is horrible, unprofessional. I Paid in full two weeks ago and still waiting for the…read moreschedule for the classes for my daughter. They will make promises but not keep it. My daughter will get a license for the fault of these people late. they don't want to refund the money. I don't know how they have 4 stars on the website is a liar. Now because they know that I am very upset not to answer my calls. The phrase cheaper is expensive in this company is true. I will make a complaint to the consumer, I hope they can help to put an order in this kind abuse companies, Floria A.

i had 3 in car driving lessons with these guys. i payed $280 dollars for the 3. on the 3rd day i…read morewas 5 minutes late coming out of my house and the driver charged me for for the whole lesson. when i called to reschedule and they demanded an additional 80 dollars for me, the driver and his secretary (number listed above) were very rude and insulted my "incompetance" for being late. i would not use this company again. the driver was racist.

Let's just address the elephant in the room. Keith (the instructor) is in simple terms a bully. In…read moreclass he would make fun of "window lickers", special Ed kids in general, his own students, etc. The environment was very hostile and he encouraged that. Kids I never even met because they were from a different school were making fun of me and he encouraged it. Now let's talk about driving with him. He would constantly eat candy or cough drops (not sure which) and would litter on the street. Not the worst thing he did just very unprofessional. Another thing is the degrading and the name calling wouldn't stop in the classroom. If you asked him to clarify if you were turning left or right he would call you "slow" or "retarded". There was even one time where I asked "you said make a right, correct?" And he must have not been paying attention because he said yes. However there was no right hand turn that could be made, only straight and left. He continued to scream at me for this when I even asked him a second time which direction to go and he gave me a direction that wasn't even a possibility. He brags about making all of his female students cry during in-cars with him and it seems to be a thing he tries to do. He is the most unprofessional person for the job this includes but is not limited to smoking on the job, making fun of disabled kids constantly, encouraging bullying in his classroom, screaming at teenagers when he is the one who made a mistake, etc. if you are looking for a driving school for your teenager don't go here. I will say some kids do have good experiences but if they don't have a good experience chances are they will have a horrible one filled with being degraded, screaming, in professionalism, and more.

I enrolled my 16 year old son to obtain the Ohio required in school/ in car training for his…read moredriver's license. I enrolled him on 12/30/20, paying $340 cash to Keith. My son completed the in school portion from 1/4/21-1/14/21. Passed the required test@96%. We were told on 1/14/21 that there was 5 people in front of him for the in car portion& that we would be given dates. After 2 weeks, I contacted Keith, only to get text messages back with no dates. After speaking to another parent, having the same issues, Keith was confronted in person by both parents. I learned that my son's in car portion wouldn't be until the end of April. Completely unacceptable. Keith then stated that he has 6 months by law to complete his program which is false.The teenagers have up to 6 months to complete the course due to school, sports, work, etc. I requested a refund of the in car portion of my payment& withdrew my son. I also requested my son's in school hours& test results so that I could get him enrolled in another school. Keith did submit his records but I had to receive them from his outside mailbox. I also had to contact the Ohio Department of Public Safety to get permission to enroll my son in another school just for the in car portion.As of today, I still have not received my refund nor KNOW the exact amount of my refund that I will be receiving. My refund should be $170, which is 1/2 of my $340 cash payment. Only 1/2 of his services was rendered. No where on my written contract does it states that the instructor has legally 6 months to complete his training course. My money was taken, the first half of his course was given immediately, then you are sitting, waiting on the in car portion with no actual phone calls back. Text messages are the ONLY form of communication after you pay your initial $340. I did not do my homework as a parent, I looked for reviews on this business, after the fact. There are multiple complaints on the same issues, dating back to 2018.I have since enrolled my son in another school just for the in car portion, received dates@ the time of enrollment. PLEASE do your research before booking& paying. Get EXACT completion dates.What should have been a exciting time for my son has turned into a waiting game& prolonged him in obtaining his driver's liscence.