WOW!!! DO NOT PAY THESE PEOPLE! They NEVER have classes available. They REFUSE to give a REFUND when they can't schedule you. They have cancelled MULTIPLE classes on my kid. They DIDN'T SHOW UP to get her. They show up at the WRONG PLACE to pick her up. This was an ABSOLUTE NIGHTMARE and I suggest you DO NOT use this place. Literally find ANYWHERE else but here!!! read more

The people in the office are extremely disorganized, and one of the girls is very rude, especially when you try to explain to her how she is wrong. They kept confusing me with my friend even though we both clearly give our names each time we call. They tried telling my friend she never took her 24 hours of class time because they were on my account when we are 2 different people. They confused us for each other more than once even when we gave our respective names and numbers. That was a headache. Then in the car I paid for 6 hours of instruction, but I decided to only use 4, as I didn't feel like I was learning much at all. My instructor Dawn was nice, but I feel like I regressed with her advice. When we practiced maneuverability, she told me my mirrors were positioned way off of what they should be. While the day before my first time in a car with her, I went through a maneuverability course 18 times without hitting a cone. Then when I began positioning my mirrors the way she suggested, I began hitting them again. After that, in the car, I canceled my last one. Took the driver's test last Thursday and passed the road test but failed maneuverability because I had my mirrors how she suggested. Went back yesterday, also a Thursday, and positioned my mirrors how I had them in the car when I practiced with her, and I passed maneuverability with a perfect score. If I could go back, I would not enroll in this driving school. Disorganized and chaotic mess. My friend didn't even do her in-car because she had such a hard time scheduling. Waste of our time and money. She took her test today and passed as well. The only reason this place gets 2 stars is because Dawn was pretty nice. Otherwise I'd suggest finding a different driving school. For the amount of money we paid it should have been a totally different experience. 1,080 dollars all together for us and I feel like we only used about 500 dollars worth of instruction because this company is so messed up. Forgot to mention how we had to call 2cool traffic school and then heights again because they never emailed a link to 2cool traffic school and then had to go back to the office a second time after we paid and signed because my friend was enrolled in the wrong course apparently. Then they tried to say she never signed the contract the second time even though we went IN PERSON. Chaotic mess. Save yourself! DELETING REVIEWS? Now you get one star none if I could! If you like corporate greed then this is the school for you!! They will take advantage and only when you complain to the ohio attorney general will they suddenly try to schedule behind the wheel lessons 3 months later. Just refund me! Greedy rude ceo doesn't even know his own company policy. read more

There has been multiple issues with this company. Starting with there communication. That is horrible when we tried schedule her in class. Then let's go to the in car my daughter tried to schedule it they told her they will contact her in 2/3 weeks. I paid 350 dollars for a service you provide. I had to call schedule driving classes for her nothing local. I had to take 20 miles just get her in car in. Then in car cancel once then tried cancel again cause it's raining. Your job is to teach people how drive no matter the conditions. Horrible management and horrible customer service read more

For the most part the school was okay. But on her last diving lesson.l, Joe Dixon was her instructor. It was 97 degrees and extremely humid. He wouldn't let her turn the AC on and she came home after two hours, beat red, jeans soaked with sweat, sick to her stomach with a headache from heat exhaustion. I called the school and all they did was call and tell him that was not ok. He should have been dismissed in the spot. This isn't his only bad review. read more

I was told along with about 12 others that there would be a class held today (Saturday) at the cleveland heights location at 8:30. That was not the case, we all waited for 1 hour and still no instructor showed up to start the class. I called off work for this class, I live 30 mins away and now I'm praying to God that my boss will find someone to cover my shift tomorrow so I can get this class done. LOTS OF TIME AND MONEY WASTED!!! UNPROSSIONAL. 24 hours of work I'm missing for this. read more

So....first of all thete are 17 people crammed in this room. I'm being treated badly for no reason. There are anti bacterial whipes in classroom I asked to use and I got yelled at for that. The teacher is verry disrespectful she told me to stop looking at her. I'm in the front row of the class i mean this is crazy. I ask her a question and she answeres it like I'm dumb or something. It smelled so bad in the classroom i found spray in bathroom and sprayed it and she screamed at me. This women shouldn't treat ppl like this ...i need to talk to a supervisor i feel she is just picking me out to mess with me. read more