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    1st Class Pressure Washing

    5.0 (1 review)
    Open Open 24 hours

    Services - 1st Class Pressure Washing

    Pressure or power washing

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    7 years ago

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    The Grounds Guys of Canyon Lake

    The Grounds Guys of Canyon Lake

    (6 reviews)

    I really tried to work with these guys. After having them work for several months, I signed a…read moreone-year contract with the company. This was a terrible mistake. I have no doubt that Brent, the manager, would have done a fine job - if he was doing the gardening. But that is where the complements end. His workers often didn't know what they were doing and the company was paid to clear my entire slope (they cleared half) but did not finish. Unfortunately for me, the did their work early in the morning, when I am not up, or maybe I could have worked more closely with the company's workers. Regardless, I sent pictures and detailed instructions (also including pictures) on exactly what I wanted done to my yard. Time after time for over one year, this company fell short of my expectations. I wish I could say better, but I just cannot. I asked for one bougainvillea to be cut more like a tree and I supplied pictures, but that didn't get done - at all. They didn't even try. Another bougainvillea needed to be pulled, something I asked to be done, but there just seems to be a disconnect between the manager and the employees, either in skill or communication.

    I had a contract with GG with a completion date of 6/14, which they did not meet. There was a big…read morecommunication gap between the superintendent, Luis, on site and the office, as noted in another review. Luis is great guy, knows his plants and did a excellent job cutting my Magnolia tree, but that's as good as it gets. On 6/13 I spoke with Luis about a mature jasmine bush that he tore out, we had discussed keeping my plants on 6/9 the first day of work. After blaming "them" several times, he owned the mistake and said he would replace it and that they should be finished on Tues 6/16. I said, the contract date is 6/14, from his reaction he clearly had no knowledge of that. On the eve of 6/15 I saw the disaster left in my yard and I Emailed Brent asking him to stop all work until we could meet. Some of his response, "We are not completed yet. We do have you on schedule for tomorrow. All of the debris and plastic will be removed before completion. " We had a onsite mtg, Brent said via text they would finish on Friday, but the mistakes multiplied and my yard was left a mess. I ended up firing them because they had violated the contract by not meeting any completion dates, etc. I informed them I would have CSLB investigate, and when I went to file the complaint I found out their license is suspended, see pic. All around bad choice which I regret and now I have to hire someone to fix the work I already paid $7,000 for. IN RESPONSE TO BRENT'S COMMENTS, he contradicts himself frequently and not once did he mention water being a issue. I have water usage reports, and his other excuse for not cleaning the rock is in writing. Tearing out the jasmine was not discussed, instead I was told how they were going to protect my plants. To be fair, I did not speak to the CSLB about his suspended license before posting my review. I have spoken to the CSLB and they confirmed the license is suspended due to lack of insurance coverage. GG can't do business while suspended and as of today 7/6/26 the insurance coverage has not been received. They asked if the owner had called the CSLB and I read Brent's response to them.

    1st Class Pressure Washing - pressurewashers - Updated August 2026

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