I've been using their service for over a year and will be a client for as long as they are around…read more They are punctual, courteous and very respectful of our home. They always are mindful about any pets and give great instructions on how to handle them (even though we always have our dog in doggy daycare for pest control application days, just to be safe!) Overall Very responsive and had great communication throughout the whole process. I really appreciate all the options of application frequency with different costs and we get to chose what works best for us. We were really happy with the cost and value we get from it. As far as results, also can't say enough nice things. The little bugs that were bothering us are nowhere to be seen.

I have used City & Suburbs twice now over the last few years and cannot recommend them enough. Matt…read morerecently serviced my home and was thorough, knowledgeable, and so considerate of my situation. He was prompt in getting back to me and accommodating with my work schedule. His prices are more than reasonable given the invaluable service he performs. Top tier service!

We've had Orkin for about five years (if you consider three years prior, then canceling them and…read morethen giving them a second chance and having them for the last year and a half) For some reason, they lack customer service and customer service tells you things that just don't happen. By way of example, we have been waiting for a mouse bait trap since the middle of March (when they performed our early spring treatment. As of June 21st, we still have not received the bait trap and we keep asking every time they come and the Technician tells us they will deliver one or bring it with them on the next visit and this does not happen. We have had two visits since and they keep saying it's coming. We have found in our experience that the Technicians notes are not communicated to the office nor to other Technicians and each time Orkin comes, we have a different Technician who knows nothing about the prior visit or anything about a bait trap being delivered (nor does the office staff). I suspect Orkin has high turnover of employees (it is rare to have the same Service Technician) so the person who performed service in March most likely dors not have his notes communicated to the next Service Technician who comes out on the next scheduled visit. Their office process appears disfunctional (on my opinion) and their systems or staff are questionable. You probably wonder ..."why are we still using them"..? My answer is that Orkin is slightly less then most competitors and in the beginning, they were really good, however things started to change. I'm telling people this because no matter what they tell you during their sales call, get it in writing and you need to stay on them to ensure they do what your contract states. Do not take their verbal word on anything, and do follow up on any requests ( you may be calling them frequently).

We have had Orkin for years on their Quarterly service. If you look on their website, they rave…read moreabout their service to eliminate carpenter Bees. This year, the Bees were worse than ever. We called them for JUST the bees; a technician came out and proceeded to inform us that we had to inspect the roof of the house, find the holes, and spray insecticide into them. He wasn't planning on doing it, he just wanted to give us the info. I plan on getting a different company for the bees...but then I won't need Orkin anymore for the quarterly spraying. So, FIRED.

I saw a mouse and had Prodigy come out and check the whole house. They plugged up every way they…read morecould possibly get in, left little black boxes all around the basement and behind appliances. Never saw another for two years. Had them come back and again never saw another for two years. I highly recommend them.

Called for a service to exterminate some pests. They came out within three days and did a great…read morejob. Highly recommend!!

Two weeks into moving into our new rental, we had a cockroach problem. We contacted a number of…read moreexterminators for quotes and had them come by the house to diagnose the issue. Kevin was the most thorough by far! He moved our kitchen appliances to show us where they may be nesting, and identified potential entry points that needed to be sealed. He did regular treatments and followed up to make sure that our pest problem wasn't recurring. When our bug problem became a mouse problem, he came by immediately with traps. When the mouse got loose in the house, he coached us through how to catch it live on the phone, and came by the next day to check on us. Kevin is extremely punctual and communicative, responding via texts and calls within minutes. His service is worth every dollar. No one wants to need to call an exterminator, but if you do, call Kevin.

I continue to be a loyal customer of People's Pest control. Kevin really cares about what he does…read moreand goes above and beyond to service your home. I am always impressed by his punctuality and thorough assessment. Do not hesitate to reach out to him. You won't be disappointed!!

Mark is an outstanding exterminator! He was punctual, knowledgeable, and took the time to explain…read moreeverything he was doing. He was thorough, professional, and made sure all of my questions were answered before he left. It's clear he truly cares about his customers and takes pride in his work. I highly recommend Mark to anyone looking for honest, reliable, and effective pest control. Five stars all the way! L.Smart

Addressed our issues, worked quickly, very knowledgeable! He also gave us some advice to help…read morekeep the pests in our yard away.

The "Best of Philly" for Pest Control, Evans Pest Control followed through. Evans is a smooth…read morerunning operation with very knowledgeable, and professional technicians. They provide a time window the day prior to coming to your home or business. Mine was provided to an absent minded member of my building's management who didn't think it was necessary to provide me the courtesy of the information. Unlike PSCo Philly, Evans Pest Control is very systematic, and thorough. I had Ryan, again, performing my exterminating services. Ryan is a consummate professional and takes pride in his work. On the date of his follow up, Ryan from Evans Pest Control had multiple units to tend to in my building, run by an inept Property Manager, and careless management from PSCo Philly and MM Partners, where roach infestation, and bed bugs are problematic, but ignored, unless tenants are vigilant. If only they were as caring and took pride in their work like the head of maintenance. Make sure, if you live in a residential building, that you're provided a Bed Bug Plan to review, prior to signing a Lease, and informed if prior infestations within the last 120, as the City of Philadelphia provides in Section 9-4802. PSCo Philly elects to operate without following laws, and breaches their contractual obligations often. If your landlord has not provide you a bed bug plan and/or notice of an infestation, you can terminate your lease- see the remedies under section 9-4802. Evans is phenomenal, and highly recommended.

The technician knew how to do his job as if he was a robot I had to ask him to look upstairs go…read moreout side. We caught the mice with glue traps after he left I-realized he never even pulled our refrigerator out that's where we caught the second mouse I am just as afraid of the mice in my house now as before we paid our money. There response to me is that if I pay them even more money they will come back.

Found Susan based on other reviews and booked her after discussing my needs. She was attentive and…read morecommunicative throughout the process, and her prices were reasonable. I was very happy with the service I received by her team.

Wasn't equipped for my particular job (exterior high ladder work) but returned my call promptly and…read morerecommended someone who could. Spoke with Susan herself and she was great.

Orkin has been excellent in servicing our 200-year-old Center City row home. When we moved in,…read morethere were mice and roaches. After their first visit, we started to see improvement within a few weeks, and it took about two months for the issues to be largely under control. Persistent treatment, exclusion work, and ongoing maintenance have brought those issues largely under control. What impressed me most was the process. This was not a one-time spray-and-go service. They conducted a thorough assessment of the property, documented issues, developed a treatment plan, and then followed through with regular maintenance visits. That structure matters because pest control in an old urban building takes consistency over time. Special thanks to Michael, who led the work and communicated exceptionally throughout. I also appreciate that the service runs on a regular schedule, so they show up proactively, and I don't have to constantly book appointments. The technicians have been consistently professional and thorough. They leave, set glue traps, refill bait boxes, and pay attention to detail. It feels like comprehensive service, not the minimum. Their digital communication platform is also very effective, and rescheduling is easy when needed. For context, our management company used a different pest control vendor before Orkin, and the difference in quality has been significant. Orkin's approach has been far more thoughtful and consistent. One thing that has especially mattered to us is child safety. We have newborn twins and a young daughter, and the team has always been careful to discuss treatment options and ensure everything is handled with safety in mind. Living in an old city building, we expect some pest pressure to come with the territory, but Orkin has helped get our home to a place that feels sanitary, well-managed, and under control. From my perspective, the service has been a very good value, and I would highly recommend Orkin.

The orkin guy Darren came in to my home with an attitude today, I let him know I have had some…read moreroaches and I said is that normal in this weather and he said no and started to spray all over, didn't let me know what he was doing or anything. I asked him if this was poisonous for animals since k have 4 dogs and 2 cats, his response was I DONT KNOW as he shrugged his shoulders.. he said a few smart comments to me and I asked him to leave my home. I contacted his office and they said they would