Do Not Use! She had no idea how to tell the difference between a button up shirt and a blouse…read more Worse customer service ever! 60.00 charged for 20 dollars worth of items When I asked her to tell me the difference between a blouse and a shirt she couldn't and said it was my fault ‍ Rip Off Use anyone else....please don't waste your time or Money.

Great find for a cleaner with a very reasonable fees. Just…read moregot the king size comforter only for $22 and two blazers for $9.50. They all came out very fresh and I got no complain. They were pretty quick as well and I love that they accept debit/credit card because I'm used to the one that only accepted cash/check. The lady who helped me was nice. Nice to know I don't have to look around for an inexpensive cleaner who does a good job anymore!

Only used them once but cleaned my two larger winter coats. One of which had come undone along a…read moreseam and they fixed that as well. Very friendly !

I have used this cleaners for a while, and it is under new management. The previous owner was…read morefabulous, and the new owner is fabulous. The customer service is like none other as it is top notch, and she works with your garments as if they were her own. I initially began using the service when I could not find anyone to get stains out of my daughter's favorite coat. When I picked up the coat, all of the stains were out. I then took my favorite dress after a lunch in which I spilled a thick oil and vinegar dressing on it. The owner worked so hard to get the stain out. She treated the stain four times before it penetrated. I am so thankful for the personal touch and time. The prices are reasonable also! Thanks De-Crease!

I needed my ASU dry cleaned and was not happy with Fort Lee's dry cleaner's prices or time frame…read more Furthermore, the cost of tailoring at Strips had me so upset!! I googled some local options and Kim's came up and had excellent reviews, so I thought I'd give it a try. To say the least, I am happy I came here. She is so friendly and nice. It only cost $14 to dry clean the entire ASU; pants, shirt, and jacket. I dropped it off on a Thursday and she first said it would be ready by Tuesday. When I told her that I needed it sooner, she had it ready on Saturday. Just a great little shop! If I would have found this place sooner; I would have had her do my tailoring. So, if you need uniforms tailored and dry cleaned; come here first!! She is such a nice and professional person; and felt like a true community business. The only downfall, which is not her fault, but the parking lot NEEDS to be repaved... so be careful, some of the biggest potholes I've seen.

Price is reasonable for dry cleaning and provides services much faster than the competitors off…read morefort Lee. I've been to two other dry cleaners and alterations and paid double. I'm glad I've found this tiny gem.

It's a very clean facility. It is comfortable.The staff is very friendly and ready to assist…read more Plenty of parking space. I just Need them for a little while. But if the need arises again this is my go-to place. I would recommend this place.

In the area on a work trip. Very nice and Very clean. Super nice people. Laundry drop off…read moreavailable. Only had one load to wash which took no time. It was also wonderful they had soap and softener sheets for sale. FYI get there at least 1 1/2 hours before they close or you will be out of luck. Watched 2 people get turned away. I don't blame them really. Who wants to stay after closing waiting on someone's laundry to finish. But honestly adjusting the hours for self service might make it less confusing for people.

This local business has apparently been in the same family for decades. I always enjoy supporting…read morelocal businesses and it is also nice to find a dry cleaner where you can easily communicate with the individuals running it As far as I am concerned, this is the place to get your stuff cleaned in the Tri-Cities area. The service is fast and friendly, the shirts come out clean, the turn around is quick, and the prices are reasonable. I also like that everyone speaks

I just started coming here the last 2 months . I've had no issues. It's clean and all the washing…read moremachines and dryers work . I use the biggest machine for $12.. there are snack and drink machines , coin machine , tv and a bathroom.. sometimes it's a bit hot and ppl wait in their cars . But no big deal. It's always clean .. I mostly only go when they open at 6am it's a bunch of regulars I've noticed who all come at 6am to get in and get out just like I do. Really nothin to complain about at all.. my favorite thing is I downloaded the speed queen app to load money so I never gotta use cash and get change , just use my phone to scan the machines and dryer . Plus when u add $20 at a time u get $5.. free $5 to dry my clothes , love it

I really liked them at first but their pick up person, is not reliable. Disappointed.read more

These people charged me $50 to hem two dresses and didn't put the original hems back on. Then, when…read moreI arrived on the due date @3pm, was told to come back at 5pm just to receive a cut-up dress; they only good for army uniforms. Don't do it

This is the worst cleaners I have ever been to. I brought in a pair of white jeans that I wore one…read moretime for cleaning and starch and when I got them back they were badly stained allover so they took them back to try and get the stains out and couldn't get them out so then they said that the stains was there when I brought them in and they didn't do it and refused to compensate me for them and the owner hung up on me. I will never use them again and will be reporting them to the better business bureau. Do not use this cleaners they're crooks.

They're awesome in every way. Deb assigned me to Emily who took amazing care of my MIL. Their…read moreprices were so reasonable, they instantly called me back and got me taken care of, and the laundry service was fantastic. My MIL has Alzheimer's, and Emily was just as sweet as could be with her. She sends me a picture before and after each time, which is so helpful since I live in Atlanta. Emily dealt with complicated instructions perfectly, and was just so helpful in every way. I would recommend them to anyone without hesitation! Thank you, thank you, thank you Deb and Emily!

Deb replied to my inquiry right away with reasonable pricing and a great turnaround time! Thank you…read morefor the peace of mind knowing that my laundry pile up will get be taken care of before we move. I will definitely be using Deb's services again!