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229 Car Rental

5.0 (1 review)

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5 years ago

Got me right in time of need the Mustang was nice will do business again can't complain the price was great for a week

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

1.0(2 reviews)
1.1 km

Every time I go to the location it's always a terrible experience. Please get rid of Destiny( the…read moremanager and the other lady. Very rude and nasty attitudes. They're only for their people.We reserved a car two weeks prior to pickup for a full size vehicle. At the time of pick up they came up with a compact SUV. When I questioned the selection of the car. I was told there wasn't any full size vehicles and tried to charge an extra $64 for a smaller car. Also, the guy who came in after Me reserved a full size vehicle that morning and was able to get one.When I asked why did the price go up instead of down, she said" I don't know, you're the one who made the reservation" with a nasty attitude. I tried showing her the total of the reservation. She refused.I tried explaining that i see full size vehicles on the lot, only to be ignored. The car was dirty inside and out and needed an oil change. I also had to purchase oil for the car. I called corporate several times about this issue for a week,nobody from Region office ever calls back. When returning the car. Same nasty attitude from manager Destiny and other staff. she tried to give me $29 back for inconvenience. But, The difference between full size vehicles and compact Suv is $100 difference. And they're not helpful with giving you a refund. It's been a week, car has been returned and still no call from Region or any adjustment.

Negative 15 stars. Horrible customer service. Called numerous times. Rarely will anyone answer the…read morephone! Had booked a vehicle (made a reservation) a month and half beforehand. Do you think they met me with a friendly smile at the appointed time? Absolutely NOT!! It's been two days and still don't have a rental. The aforementioned appointment was for 8 AM yesterday. Have called local store front and corporate at least a dozen times. They gave yet to return the first call. Can't believe it is still open with the customer service that I have received. NEVER USE THEM.

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229 Car Rental - carrental - Updated July 2026

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