This is the gold standard for pawn shops. All pawn shops should strive to be like Heartland. They…read morehave terrific customer service and a nice selection of products. The store is clean too. If you're looking for a great value, stop by and take a look.

They let me pawn some headphones when no one else would! They even took the time to give me prices…read morewithout seeing the physical items! Cool store with friendly staff and a lot of good priced computers and monitors. Keeping my fingers crossed that I'll never need to pawn again but if I do, I'll definitely come back here!

Very nice people. Good assortment of lots of interesting stuff. I've never been to a pawn shop…read morebefore but everything seemed priced well!

Great place. I stop in about once a month to "check inventory", people working are helpful and…read moreconversational.

I called this location because they advertise it on Facebook did not get a respond so I decided to…read morego down there waited 45 minutes. Talk to the manager who is I guess the owner before they even open customer service is horrible. I do not recommend anyone shopping at this pawnshop let alone wasting your time and money come in here, it is better to go to Cash America. At least they will let you know what front of sitting and waiting on every BS excuse, considering the fact that they probably gave a little of nothing to the person who pawn it!!!

Wonderful place to shop they're friendly,kind and very helpful love shopping here price's are…read moreexcellent can't go wrong shopping here

You will be lucky if they give you 10% of an item's true market value, even on new items. Selection…read moreis minimal and priced near retail. Service is below par and the owner acts like he doesn't want your business. Absolutely the worst pawnshop in the Kansas City are. Alpha Pawn is taking advantage of the economy by ripping people off . I have been in their shop 3 times, and won't be going back.

Very helpful and polite. I believe the gentleman who helped me was named Devon Brazzerread more

Great selection of Jewelry, tools, electronics and self defense needs. Competitive prices.read more

From the owner: Pawn World Jewelers is dedicated in the pawning, selling of fine jewelry, musical instruments,…read moreelectrical equipment and much more. We have large collections of these different items. Whatever you are looking for, however popular or unusual, you are likely to find it with us.

Excellent friendly staff, I have purchased several items at this store in the past Nicole assisted…read moreme locating a dual voltage TV. She was familiar with the stores inventory. She made me a good deal Thanks!

Called to ask what TV's they had to available for sale. Person I spoke with was named Antonio or…read moresomething like that. Not very friendly on the phone. Was looking to buy today. Worker said he would have to go check. Now I know it's less than a minute walk from counter to display floor. If he was taking care of a customer in store that would have been fine. All he had to say was "Let me finish with this customer and I will go and check for you" 15 minutes later he picked up the phone and said "Can I help you." I said yes you were supposed to check on TV's available for sale. He said "Oh", then hung up on me. Guess what? Going someplace else to purchase a TV. Plenty of places to go to. This store lost a sale.

This is an awesome place to buy guns cheaper (like 10-11% cheaper than in other places). I got my…read morefirst one here, and even though I am a Green Card holder, the guys were willing to try the FBI background check application process for me (yes, the FBI cleared the sale the next day). They were extremely helpful and respectful and everything went smoothly, so 5 starts from me... They won my business for any future gun/ammo related buys. It is also a local small business, and I am always willing to support that over any big chain stores.

My fiancé and I went in to look at pawning or possibly trading a wedding ring for something a…read morelittle smaller and perhaps a firearm. They wouldn't even look at it when my fiancé was asking questions but were eager to talk guns with me. I'm pretty sure it's not because we're a mixed couple..hmm, very unprofessional. been in sales for over 15-20 years and their customer service was terrible. Didn't even take time to look at what we were offering. Do not recommend this place at all.

I came specifically to shop for DVDs and found several at a really good deal! They were 50¢ a piece…read morewith an additional 20% off for a deal they're running right now. Please note that series are not 50¢, they're $2 each. Blu-Ray discs are $3 each. I didn't talk to any employees except for the man who rang me up. He was polite and efficient, if a bit quiet. Nothing to complain about! The only reason I'm taking off a star is because some of the cases I looked through were FILTHY. One looked like it had some kind of vomit or excrement on it. That's not an exaggeration. I believe that if you're going to be selling a product, you need to make sure the product isn't absolutely disgusting before putting it on the shelf. 4 stars, though. I'll probably be back (maybe with gloves this time) to look for more movies!

So I thought about it for a couple days hoping I would calm down a bit, So I could think hard about…read morewhat happened bc even hours later family members later told me they were literally about to run and find a doc due to just how freaking red my face was. **^*^ I wasn't about to run to X just to put the blame on someone else who is clueless as to this Could I give negative stars?? Well to be honest I really had to wrestle with this. A couple weeks back I went in to get an item I had on short term loan. I only had it in for a month or 2 at the most. It was a new unused Trijicon MRO Red dot optic for my rifle. Retail prices have gone up even over what I paid for it in the last 6 months. I believe I paid just under $500. I'd have to check the receipt. My loan on the thing was only $100 or so, again I'd have to double check but that was the approximate amount. I went to buy it back out and I started to worry bc they couldn't find the item in the system, or in back. Turns out they come back and try to tell me that I sold the item to them and I didn't get it on loan!! (Which I had the receipt for the pawn) Immediately my stomach sunk and I started to get so upset I was literally shaking. I explained no, I absolutely did not sell anything and never have, and they Needed to find it and get it back! If not that the only right thing to do would be to buy me a brand new one or even a used one which would still have sucked and not been the right thing to do, but I might have considered that. They keep acting as if this was my fault. I asked them to tell me in the system how many items have I sold them anything? How many have I pawned? None. I sold NONe! Only loans for decades!! I was a great customer and I have spent so much money in that place over the years buying from them. After leaving me out front for what seemed like way too long they came out and said they were sorry and they sold it!!! Wtf!!!!??? I was so upset. Considering it was a gift from my father. The last one. He ended up giving me like $170 which they claim was what they sold the item for and told me that was the best they could do. I had no choice but to take the unfair joke of an amount. You can't find that optic and model new for under $450. Every MRO HD I've seen is $500 and up. I've seen them at $600 plus. Ever since this happened it's just been nagging me, and I've been so sick about it. I feel like I was wronged, lied to, and cheated out of my $500 plus after taxes Trijicon optic! Since this instance I've asked other local pawn shops what they thought and what they would do if they had made that mistake. Every single one told me they would have had overnighted a brand new optic straight from Trijicon if need be to make the situation right. If they couldn't do that they'd also offer $500 whatever the cost was new in store credit. They said they'd give me that option at least. They asked if they had done that would I ever consider doing business there or referring them again to my buddies and family? Which I do and I would. I am big on honesty and loyalty. If a company does right by me I do right by them. But in this case Olathe Tradihg Post and Pawn fucked me. They wronged me and did NOT fix it. They just insulted me more. Anyways, sorry for the long rant but I had to just get this out there bc I would hate to have the same thing happen to anyone else. God forbid they did that with someone's wedding or engagement or class rings, something that couldn't ever be replaced. To me bc of who gave it to me and the circumstances around it, that was like a class ring to me. Hell I hadn't even had the chance to use it given my financial circumstances at the time from losing my job. The whole reason I went there for help. I didn't get any help. I feel like they literally stole from me. Anyways, now I gotta find a new shop to buy from and recommend to family and friends. Also, we were able to speak with quite a few new homeowners living here lifelong.

Went in for a necklace repair- it was fast and the communication was good however I don't think the…read morerepair was great. I was told there would be a small solder bump but this feels a little messy and bulky. Only one link was broken but the repair spans almost 4 links, the color looks off, and the necklace doesn't bend or move in that spot anymore. Overall it just doesn't look great and feels like a rushed job.

Stopped in today with 4 rings to repair, one that was needed by Christmas. I didn't really think it…read morecould be done, but they offered to drive the ring to the jeweler today and have it back in 1-2 days. So impressed with the service here!