Under new management I believe it's now called Facets Golden Girls. The owner Robin is the sweetest…read moreand very fair with pricing. She helped us research the antique jewelry we were selling and knew a lot about them. Inside looks fantastic now as well, definitely the place to go for gold and silver!

Save your time and gas. I checked Yelp this morning about this business and it said open till 4pm…read more So I went over. No signs on the windows or door stating closed. Hours are posted on the window just like what was on Yelp. Says to ring door bell. The bell was taken off. So I called, dead air. Came home and called from my landline. Recording states the number is discontinued. Sure would be nice to post a sign stating business is closed down.

Buyer beware before purchasing…read more There is no return policy (only trade in) even if the purchase is less than 24 hrs. Its is not posted anywhere in the store or on the receipt. Its was not mentioned to me nor did I ask. And expect "price gouging" to be in effect. Upon my request to return my necklace, I was told first thing, you agreed to pay the amount. And yes I did. But they were not interested in why I wanted to return it, (I guess because it didn't matter). It was at least $500 more than The highest priced exact same thing, I could find on the Internet from other retailers. She told me if I paid cash, i could save tax. And as I was leaving to get the cash, she added $50 to the total she told be for the necklace -But after i returned and asked her why, she removed the $50. (she didnt bother to explain why when I asked ). Apparently they do not understand the value of a satisfied "returning"customer or dont care. I guess the word "traders" in there Business name should have tipped me off. Plus, I guess I'm a little disappointed for the reason that I thought I had found jewelry store I can trust to not take advantage of me. Perhaps it doesn't exist anymore. Im saying, just know what your getting into before shop there.

These folks claim they fix jewelry then later on say they won't fix it because it's not a money…read moremaker, so tell me what kind of professional business turn down customers after offering a service, pure greed and sought out for your pockets only,they are jive Turkeys for jewelry repair those who say they repair do it for there business these aren't bosses they never earned just reap the benefits like spoiled child at candy store.

Great selection of Jewelry, tools, electronics and self defense needs. Competitive prices.read more

From the owner: Pawn World Jewelers is dedicated in the pawning, selling of fine jewelry, musical instruments,…read moreelectrical equipment and much more. We have large collections of these different items. Whatever you are looking for, however popular or unusual, you are likely to find it with us.

Don't go out of your way to sell your jewelry here. They offer the same price as a pawn shop.read more

Another outstanding beautiful piece custom created by Noe's Jewelry! This pendant had to be remade…read moreseveral times as I wanted a pendant that floated on the chain and stayed at the bottom not moving to the side. Since the purple ametrine is very lightweight, their design/solution added weight and it's exactly what I envisioned! Absolutely

Bought some Goldbacks for funsies after watching the movie the homestead. Fast service, got what I…read morewanted at exactly the price of Goldbacks no premium besides the one built into Goldbacks. (More of an exchange rate than a premium). My 4 year old had a blast looking around. She thinks it's pirate treasure. Thanks again!

Wonderful to look for coins or jewelry or to sell the staff is wonderful and I have always felt…read morevalued and I feel they are upmost trustworthy people. I have also been to their shop they have in Raymore MO and had the same excellent experience. I wouldn't go anywhere else if I were selling

Have been going to have work done and jewelry appraised for many years. I was glad to see the same…read moregreat service and quality workmanship is going forward with Richard'a son in charge.

Richard Dolgin created my diamond engagement ring, matching wedding band, and the pearl/diamond…read morenecklace I wore at my wedding. For the most part, my now-husband worked with Mr. Dolgin, but in the few encounters I have had with him, he has been very helpful, honest, and kind. His shop has produced beautiful, custom pieces that are exactly what I wanted. Today, we picked up my ring after having it soldered together. After we left, my husband and I were talking about how we originally had explored other "big-name" jewelry stores, but are just so happy that we decided to go with Dolgin. Thank you for the beautiful pieces!

Diamond Banc bought a wedding/engagement set from me, at about 1/3 market value and offered no…read morereceipt or paperwork on the item. Fleeced me, straight up.

Unless you are desperate and really really need money then sure, but otherwise not worth it. I went…read moreto try and sell an engagement ring, with natural diamond, pear shaped, 1 carat center stone and halo with half Pavé band, total of 38-39 smaller diamonds all natural, 14 karat white gold and they wanted to give me $500 for it lol.. so it like a pawn shop pretty much. Waste of time.

Cash America pawn in raytown on 350 highway has the worst customer service I have ever encountered…read more First of all when I entered I was not greeted for 7 minutes wow two individuals walked around the store straightening shelves instead of helping customer. Then I presented a $400 watch to be pawned and the Hispanic lady with the long hair looked it up on her phone and said that she can give me 20 bucks for it. Not only is that an insult but to add injury she said you're better off selling it. Not only is this store unprofessional this individual does not seem to have any concept of customer service. I will not be returning to the raytown store of Cash America pawn ever again and will not be recommending it to anyone.

Horrible services, I paid on my things and Came back a month later to get them out and they claim…read moreto not have me on file for paying on my things a month before. they will pocket your money without a doubt to make you pay more. I will never go here again. She has a horrible attitude and poor customer service skills. And her name is Hope the assistant manager. I also stated I will not be coming back she said with an smart mouth and attitude "That's fine who cares".

My experience is with the Lee's Summit location…read more It is what it is. You aren't going to confuse Helzberg with Tivols. But the staff is friendly and professional. I recently visited to get a link added to a watch band. They were fast, pleasant and got the job done. No complaints.

The customer service at the Lees Summit location is awful. All my jewelry is from there and I'm…read morerequired to have it inspected every six months and I dread having to walk into that store every single time. I'm always approached as if I'm an outsider and I don't belong there even though I bring in a bag full of jewelry they still treat me like I don't deserve to be there.