My experience is with the Lee's Summit location…read more It is what it is. You aren't going to confuse Helzberg with Tivols. But the staff is friendly and professional. I recently visited to get a link added to a watch band. They were fast, pleasant and got the job done. No complaints.

The customer service at the Lees Summit location is awful. All my jewelry is from there and I'm…read morerequired to have it inspected every six months and I dread having to walk into that store every single time. I'm always approached as if I'm an outsider and I don't belong there even though I bring in a bag full of jewelry they still treat me like I don't deserve to be there.

Gorgeous selection of rings and necklaces - you walk right in and the sparkles basically engulf you…read morehaha it's hard not to feel like a princess here. The ladies are ever so kind. I came in to get a diamond reset which had came loose over the years and their expertise and demeanor made me feel confident in their ability to fix it and take care of it. I came to get it today and it was as perfect and sparkly as the day my husband put it on my hand. I love this place and they've earned a new life long customer.

Upon entering this store requesting a small jewelry repair for a 14k tennis bracelet with a broken…read moregemstone needing to be replaced, I was offered a fix with epoxy glue, and when I asked if the epoxy would eventually yellow, instead of getting an answer, another woman came from the backroom to shake me down and tell me they would have to send it somewhere else. She dangled my bracelet at me, and dropped it in my hand while shuffling me out the door, apparently I was not as important as their preferred clientele who spend big bucks on glittering diamond necklaces & rings as prominently displayed in their store. I didn't let it go at that, and argued the point that I had done business with them before, and felt her disposition was (hard business) rather than a friendly store for repeat customers. As it turned out, when I went across town to another store that was very similar, a store with glittering tennis diamond necklaces on black velvet displays, in there also were an aging couple minding the store that they own, with a helpful clerk and a bench jeweler. To my relief, my request was granted without hassle, for a price of $70.00. It was so worth it, because later that evening when I searched on line for a similar tennis gemstone bracelet set in gold, the price now is around $1,200. about 6 X what I paid for in 2009. As far as I'm concerned, my request was important, and rather an intelligent one.

I've been buying from Rodger for over 15 years. He has customized a few of my award rings with…read morediamonds. Bling Bling. His prices are very reasonable compared to the larger chain stores and he stand behind everything. Once I left there with my purchase, I get an immediate text to sign up for ring insurance. They got me covered.

For every jewelry need my husband and I go to Rodgers. They have a huge pandora and Alex and Ani…read moreselection where I always end up shopping. Laenah and Emily are very sweet and attentive and it was fun picking out my wedding and with them! Rodgers carries more unique pieces of jewelry including engagement rings and wedding bands. Since they have more unique pieces you'll be sure you're buying a ring nobody else has! I couldn't imagine buying jewelry from anywhere else.

A hippie crunchies dream. Fair trade, antiques, small makers and artisans. While they usually focus…read moreon jewelry there are also purses, clothes, candles, crystals, trinkets, socks and all kinds of amazing gift ideas! This store has been around for over 20 years bringing a hippie BoHo magic style to the old downtown beautiful Lees Summit. Welcome knowledgeable staff is the cherry on top. Prices range from cheap to fancy.

My favorite place to shop for unique gifts for my friends and family. The owner and employees are…read morekind and helpful. A must see when in downtown LS.

From the moment I walked in I was treated not just as a customer, but like I was part of their…read moreextended family. It's rare to find a business that stands behind their products and customers with such warmth and integrity. Eskews Jewelry on Route 291 truly feels like a family business in the best possible way! Their Citizen Watch collection is pretty awesome as well.

I had a 2 very "dainty" necklaces I couldn't fix on my own. They were super polite, quick, up front…read morewith the options and I had them back in my hands in a few short days. I'd only went there on a whim, walked in and got exactly what I needed without any apt or expectations. I will 100% return for anything I need in the future!

Stopped in to have a diamond ring resized. They pointed out to us that what we thought was a real…read morediamond was in fact a lab growing diamond, and that we had been seriously swindled by another store who represented it as a real diamond. We are able to get it appraised by another independent jeweler and take it back and force them to refund our money. We then bought the real diamond from House Of Diamonds. They brought in multiple stones for us to compare. We were able to choose the one that best suited us and they did a beautiful job with the mount and Service. This is the only place I would go to buy jewelry.

I've been going to HOD for years and they're the best! John Paul is the most talented jeweler I've…read moreever seen. He always works w me to design the perfect piece. His craftsmanship & detail to the design are impeccable. He really goes out of his way to make us feel like family. No need to ever go to another jewelry store. John Paul & HOD are simply the best.

Love this store!! Great selection and major deals!!! Customer service is always amazing.read more

From the owner: Affordable. Fashion. Everyday. Since we're owned by our manufacturer, we pass the savings from not…read morehaving a middle man onto our customers. One of the nation's most exciting emerging off-price retailers. A bargain hunter's dream. The novelty lies in the mix of established brands like Juicy Couture, Frye, 525 America, and our own private labels. We have an emphasis on size inclusivity, ranging in sizes from petite to plus.

This is my favorite store downtown!…read more I got my wife several things for her birthday at Local Foundery. They have an amazing, curated collection of local KC made art, products and crafts. We got some cool soap, bar shampoo, candles, a book on local tourism and a cool KC Current wall hanging. This place is special. Just go!!!

This place is awesome! First found it during an Amtrak delay that had us exploring the charming…read moredowntown Lee's Summit district, and loved everything about it. It's got so much Kansas City stuff, including a load of nostalgia; Waid's Restaurant, Katz Drugstore, old postcards, actual vintage apparel, and more. They also have newer stuff like the trendier KC gear, Pickwick candles, and stickers. Rediscovered this spot yesterday on a bike ride into town, and I was reminded that I could spend a lot of time in here. This is the perfect spot if you need to grab a gift for someone, or just want to support local and show off that KC pride that permeates everyone in our city.

scheduled appointment for ear pierclong on a Friday @ 11:30- got to the store and it was…read moreclosed!!!!!!!!! In the middle of a weekday????????? why would it let me schedule an appointment if they were closed? waste of my time! Call first.

Just writing this review to recognize the young lady, Kelsey who helped me when I came in to get a…read morepiercing. She was very kind and patient with explaining the process to me. I'm glad to have met her on my first visit, she gave a wonderful customer service experience.

Under new management I believe it's now called Facets Golden Girls. The owner Robin is the sweetest…read moreand very fair with pricing. She helped us research the antique jewelry we were selling and knew a lot about them. Inside looks fantastic now as well, definitely the place to go for gold and silver!

Save your time and gas. I checked Yelp this morning about this business and it said open till 4pm…read more So I went over. No signs on the windows or door stating closed. Hours are posted on the window just like what was on Yelp. Says to ring door bell. The bell was taken off. So I called, dead air. Came home and called from my landline. Recording states the number is discontinued. Sure would be nice to post a sign stating business is closed down.