**Beware!! Scammer!!** I hired this "couple" to clean my kid's apt. after moving, and paid extra to…read moreshampoo the carpet. He sent a payment link right after I booked the appt. I should have known then! I did not pay at that time so a guy actually did show up (late of course.) He sent a few pictures when he finished so I payed him. I am so angry I didn't look closer, it just didn't occur to me that he wouldn't clean! When I went over there the next day I was very upset to see the only thing he had done was rinse the cleaner off the shower and sink that I had sprayed on and vacuumed one room, not the edges or baseboards. He did not have the right cleaning products for stainless steel appliances or ceramic cooktop. I don't think he even wiped them off at all. I know he didn't clean the countertop, wipe out drawers, cabinets or refrigerator. I am not exaggerating how bad it was. He did almost NOTHING. My kid has a black lab that sheds like crazy and there was still dog hair everywhere, a dead beetle beside the toilet and the floor was still dirty, didn't even open the door to the pantry or washer and dryer areas. I took pictures and sent to him. He called immediately and offered a partial refund. I argued for full refund because I had to clean the place myself. He blocked my number and never sent anything. I would also like to note that I clearly warned him several times that it was a LOT of hair from the dog so he could decline if they didn't want to do it. ***Response: I'm sorry I said that I was working my a** off. I didn't mean to offend you. I was very angry. The bottom line is that you took a job and failed to do it. The proof is that you quickly offered a refund. You said it would take 7 days. I've waited 17 and haven't received it. The only thing I can do now is warn others. I'm very sorry it's come to this.

They did an AMAZING job!! Super friendly and they were soo good about squeezing us in last minute…read morefor a move out clean! 100% would recommend and would hire again! Kept me updated the whole time and sent tons of pictures when finished to make sure it was up to standards! Very affordable; not overpriced like other business I looked into! Very quick response time as well. Could not say enough good things! (side note our fridge was DISGUSTING and when they finished it was spotless )

This review is strictly based on customer service. I never got to use wizard carpet cleaning…read morebecause after calling 5 times and leaving 2 voicemails requesting a call back no one has reached out to me. They definitely will not be getting my business.

Very happy with the results. Our carpet is 17 yrs old and they did a great job getting it cleaned…read more Highly recommend

My tile floored were cleaned exceptionally well. Great commnication and a real friendly family…read morefeeling. I am very happy with the suggestions knowledge/advice and product I purchased to maintain my grout lines. The product is amazing and so much better than the one I had. Hire them and you want be disappointed. This company takes pride in its work and pride in doing a great job with any floor...tile, carpet, vinyl, wood etc. p.s Great value/prices & their products are eco friendly and smell great!

Super easy to work with, and did a great job cleaning the carpet! Great communication, too. Would…read moredef use again the future

Was given a tough move in task after previous owners left. The house was covered in crud along with…read moreresidue from animals. She was professional, timely, and thorough. We are overly satisfied with her and her partners work! Will be using her services again.

We recently had help from Denise and her crew to help with a 4 foot tall pile of miscellaneous…read moreclothes, mess, and toys. We had the best experience. Two crew members worked on that room. Another member helped me one on one. You seriously couldn't walk in the room except in a path. Afterwards the floors were cleaned, vacuumed, mopped, everything was sorted. They removed 10 bags of garbage. Changed my life and family member has a new outlook and is not overwhelmed by trying to do the cleaning themselves. Go Team Lady Bug! And we knew ahead of time exactly what the cost was.

Denise's services are second to none!! Always reliable, always meticulous and uses eco/non toxic…read morecleaners. She takes pride in her work and it shows. She's fast and absolutely nothing is missed. She can do the job in half the time of other services and treats her customers and employees with the utmost kindness. HIGHLY recommend!

Great service! They were able to get the remaining stains out of a sofa. Definitely will use them…read moreagain.

They responded to my request within a couple hours and were able to come out the next day! They…read morewere super friendly and worked fast to get our carpets clean after 2 years with 5 pets. Their price was fair and affordable. Highly recommend!

NWA Restore It helped me out TREMENDOUSLY when I had a major water issue throughout the first floor…read moreof my home. I am extremely grateful for their hard and professional work - the ultimate validation to me was when their mitigation work was complete and my contractor for repairs was ready to begin construction. In the words of my contractor "wow, these guys did a great job". Ultimate peace of mind moving forward knowing I wasn't going to have to worry about residual issues arising post construction from the mitigation side.

During the process of leak testing and even during the estimate process, I thought "wow what a…read moregreat company, smart intelligent efficient people." As soon as the work started I realized we were in trouble. They use sub contractors who are God awful messy and leave giant piles of trash everywhere they go. The work is sub par to straight trash. All of which you would think NWA restore it would be ready and willing to fix. They had to tear out flooring and redo it. They tore up our trim and weren't even going to fix it until we complained repeatedly. We have had to do several change orders and I firmly believe we will be left to figure out how to get the workmanship we agreed upon elsewhere. The project manager Chris loves to say he'll take a look and then never gets back to you. We have been left in the dark communication wise from the start, unless we reach out with very specific questions. Just all in all the worst experience I have ever had. I wish after mitigation we had parted ways. This process has been more traumatic than the initial flood.

Ok if six stars were available Carpet Medics would have earned it here…read more The previous renters of this 4000 sqft. home left a disgusting mess of pet hair ,dirt and odors, then tried to cover it up with febreeze....YIKES. CARPET MEDICS not only showed up fast, he did an EXTREMELY AMAZING JOB. He really worked hard to remove the stains, the dirt and the smell. when he finished it looked like new carpet. I have used them 5 times and every time I get the SAME GREAT INCREDIBLE QUALITY! I highly recommend carpet medics, because his prices are fair, he has been in our community for 15 yrs ( it's nice to see the same face!) and he does a KNOCK OUT JOB. My middle name is clean and tthis guy meets my standards. THANK YOU CARPET MEDICS!!!

I gave Carpet Medics a chance, quote was 110 for my house instead of 150-170 from Stanley Steamer…read moreand a few other places. (that included tax). I did a lot of inquiry, making sure they had all the necessary professional equipment. The man who came out owns the company, and did a tremendous job cleaning the carpets. They were really bad and I thought we were probably going to have to replace them, but they look new again. Wonderful job, professional equipment, good service, and the guy knows what he's doing and took his time to make sure the job was well done. He didn't try to upsell me on all kinds of stuff I didn't need, which was great as well. He did the entire house and was in and out in just over an hour. At the great price I got from them, I will probably not put off cleaning carpets as long as I had before, and might make it a yearly thing as I think I'm supposed to.