Absolutely no knowledge on the products sold in the store. The guy was acting like he didn't want…read moreto help me an barely got up when I walked in the store. I asked him if he even worked here just to confirm. He tried to get me to buy a whole kit instead of one piece I was looking for. Never coming back

I don't think I will be shopping here just based on their knowledge of their product line. It's all…read morebehind the counter with no menu. So there's no way to know what they carry. The store smells like cigarettes and they don't know anything about vape juice nicotine levels or sizes of their bottles. I'll pass on returning. Prices aren't terrible though. So if that's all you care about give them a shot.

Absolutely phenomenal customer service, I had issues with the vape products I bought, and even days…read moreafter they help without a fuss would highly highly recommend even if this vape shop is out of the way I would still come just to this one, great customer service great selection, great value thanks again.

Like this place, good prices varied selection clean establishment. Ok deals wish we didn't have to…read morebuy 3 to get one free on most stuff, but if you drip, the vape juice deal is a good one.

I've been using the Clermont AYR location for over a year now and never been disappointed, except…read morewhen my favorite product is out of stock...not their fault. The salespeople are always friendly and helpful and the products..I stick mostly with flower and edibles..are top notch and usually a Way better deal than surrounding dispensaries. No reason to go anywhere else.

I have had numerous good experiences at AYR, but my last visit will be my absolute last. I placed…read morean incorrect order, turned around, took two steps and realized my mistake. The kid at the counter refused to do anything about it, citing "company policy". Well your company policy just lost you a customer! AYR can kiss my ass!

Excellent customer service! Was new to the cigar game and the representative on hand was more than…read morewilling to walk me through. Thanks again!

Great selection of products and honest salespeople. Darren is very knowledgeable, he asks the…read moreright questions to find the right product for your vaping needs. I highly recommend this shop!!!

This has been my local vape store for a year and I've always had good customer service with all of…read morethe employees. They recommend things based on what they know I like, or new products they have in store. As far as the "non exchange" policy. It's obvious you should try a product in store before you leave. Ive had a defective vape twice and they replaced them for me no problem.

Terrible experience with this store. Beware of defective items being sold at this store. We got a…read morebrand new set from the store, got home added water and the whole base cracked into pieces. Contacted the store and we pretty much got handled with a defective item and they are not willing to do anything about it. Don't spent your hard earned money at this store and buy your stuff online or anywhere else as they are only good to rip people off

Nice little cigar spot! The service was excellent and they had the whole west Tampa cigar line . I…read morewas very impressed that the lounge had that when I've never actually had a west Tampa cigar in Florida . The selection was great for a smaller cigar lounge and the conversation were very decent. Seems like the lounge is a hidden gem as it wasn't busy at all. The value was definitely good , I got two cigars for less than 30 bucks . I surely think that's a win and I'll surely be back .

Loved this place since the West Oaks Mall days. Not sure about that anymore. Recently visited the…read moreClermont store and most of the sticks were 12 bucks and up to my shocked "OL"D self !! Won't be back for those prices. "Total Wine and more" and "Corona" have more reasonable pricing to the cigar smoking public !!