As lots of places, this dental officer has its pros and cons…read more CONS: - The office staff need to work better when it comes to scheduling appointments, they put all these people in with not enough time for the dentist to treat each patient which leads to long waiting times, sometimes almost an hour wait after your appointment time because there are just so many people there. PROS: - Dr. Carolina Burakowski was fast and so great. I had to get my top two wisdom teeth pulled and once I was actually in her office, it took not a whole 10 minutes and I was done. She's great at what she does and is fast and efficient. I WOULD RECOMMEND HER. SHES WORTH THE WAIT. Also she sat down with me before and after and let me know what we were going to do and the care treatments afterwards. - She made me feel very comfortable since I'm not a big fan of the dentist and she definitely knew her stuff and answered all my questions without hesitation. Clean office with lots of great people. Just wish the office staff could work on scheduling. I recommend Dr. Carolina Burakowski! You won't regret it!!

My appt was at 3pm, arrived 10 minutes early signed in. someone will be with you shortly they said…read more 55 minutes later still no one has called me back. Although 20 plus people have arrived and were called back 10 to15 minutes later . this is a common thing with this place. they overbook . This is the third time they have done this with me, Also the last time!!! NEVER AGAIN!!!!!

The office is clean and good. The office has complimentary coffee and beverages for its customers…read more If you don't have an appointment, don't bother visiting this facility. The office has high end CArestream 6500 Xray machines .other offices do not offer Carestream 6500. Dr. Herber is an excellent dentist. Dr. Herber helps my sons with dental hygienes and cleanings. Dr. Herber educates my sons regarding better oral hygiene. She teaches my sons the modified Bass technique to help remove more plaque from their dentition. She prescribes the Ormco Spark orthodontics brackets. Nobody in the area prescribes Ormco Spark. I love Ormco Spark brackets. Ormco Spark appliances are better than Invisalign in maintenance. Dr. Herber's assistant overcharged me for cleaning and X-rays. I visit this office for my son's dental care.

Every time I come here for a basic checkup or cleaning the staff is always so welcoming of me!!read more

As an older man, I have dentist phobia due to catastrophic dental procedures in my past. The staff…read morewas understanding and incredibly supportive. Doc Fourrier was awesome both in personality and capability! It took all my self-control not to laugh at his comments and stories with my mouth hanging wide open. My incessant snorting laughs did leave my nose feeling a bit odd afterwards though. I had multiple visits for major dental work with no pain and lots of love from the whole team. Thank you all!!!

We live an hour away and it is totally worth the drive. Dr. Fourrier is so knowledgeable, and…read moreskilled at what he does and totally put me at ease. I learned so much when he went over the x-rays, told me what everything meant, why he was doing what he was doing. I'm very, very nervous about dental procedures and his talking me through the why of it all was wonderful. On top of the high skill level, he's really funny and just a genuinely nice, interesting person. Highly, highly recommend:)

Wow, FM 362 family Dentail was absolutely a great experience. Dr. was efficient and precise in…read morethe fillings I needed. I would recommend this business for sure!

I went to FM 362 Dental to have a crown put back in, and while they did get it reattached, the…read moreprocess was rough enough that my cheek and lip were torn. It bled and stayed sore for about a week and a half afterward. I also had a cleaning done, but it wasn't very thorough. I even had to ask for polishing at my next visit because it wasn't done the first time. Their prices weren't bad, especially considering they're out of network -- something I didn't find out until after I paid. They weren't terrible, but the overall patient experience and professionalism just weren't strong enough for me to want to return.

I almost didn't make it to Fair Lakes Family Dentistry…read more I accidentally drove to the wrong dental office first--one where I had previously had a very unpleasant experience. Sitting in my car, I already felt the anxiety building because dental visits can be nerve-racking for me. When I checked my appointment again, I realized I was actually scheduled at Fair Lakes Family Dentistry, so I drove over hoping this experience would be different. The moment I walked in, the beautiful lobby and welcoming staff immediately shifted the tone. A.D., the dental assistant, called me back and introduced herself with such warmth that my guard began to lower. Our conversation felt natural and calming, which helped me relax before the appointment even began. Then I met Corey, the dental hygienist. When he spoke, I noticed his accent and asked where he was from. When he said Memphis, I smiled instantly--because I'm from Memphis too, born and raised. That small moment of connection turned what could have been a stressful appointment into something much more human. Corey listened as I shared my past dental concerns and experiences. His empathy, patience, and attentiveness made me feel like a person, not just a patient. As a counselor, I deeply value when professionals create a space where someone feels seen, heard, and respected. Corey did exactly that. Even during the procedure, everything was handled with gentle care and reassurance. Instead of feeling tense the entire time like I normally do at the dentist, I actually felt safe. If you're someone who feels nervous about dental visits, I highly recommend Fair Lakes Family Dentistry. Their team truly understands that caring for people means caring for more than just their teeth. Thank you especially to A.D. and Corey for making such a meaningful difference in my experience.

Good knowledgeable staff and very experience doctor, I m always very hesitate for dental…read moreappointments but that place is very nice and comfortable during the appointment

Best hygienists and dentist in town! They are always on schedule and take care of their patients.read more

They dont do what they say they will do . Ive had nothing…read morebut a run around trying to get my teeth fixed . I can't help im not rich or have good insurance .

Christopher raised his prices for extraction 50% between April 2022 and Aug 2022 without any…read morenotification to his patients. When I asked him about this increase he stated that not all his procedures went up that much and he blamed costs and the government, and everyone else. I told him that raising his prices is his choice and that not communicating with his patients is also his choice. I asked him why he did not notify his patients and he responded by asking if I expected him to call everyone?! I said that he could have sent either emails or mailed notices. He did not even post anything in the office itself. I assume he was hoping that no one actually reads their dental bills and would not notice when the extraction went from $65 to $100. He also said he compared himself to the other dentists and he is much cheaper. While it is his right to raise prices, his lack of communication is poor customer service.

I honestly don't understand how this office has good reviews. The front desk staff is incredibly…read moresassy and short, not in a charming way, just unprofessional. The overall vibe here is small-town in the worst way: outdated, uncomfortable, and seemingly proud of it. The dentists themselves are shockingly inappropriate. One of the dentists told my husband, that he just met, that he was going to spank him if he didn't brush better. They're also overbooked, disorganized, and way too busy to be giving quality care. Even though I had confirmed my appointment ahead of time, they texted me at 5:15 pm the night before my 9:00 am appointment asking if I wanted to reschedule. Between the staff, inappropriate comments, outdated atmosphere, and chaotic scheduling, I can confidently say I won't be back.

Amazing care! Very friendly and attentive to my teeth…read more More affordable then most places I've gone!