The worst ever. Don't use them. They neglected to remove a birds nest at the top of our chimney and…read morethere was smoke everywhere. We used another company since ACE wouldn't return our calls.

Very helpful and professional. The service was too tier. You should definitely use themread more

3/13/2026. Cleaned our chimney quickly, professionally and…read morereasonably. Replaced the chimney cap and did a wonderful job. Highly recommended.

Prices were out of this world expensive! The tech showed up and sat in his van for the bulk of the…read moreappointment. Would not consider to do business with.

When we bought our home we were informed by the seller that the chimney was "inoperable", and at…read moreleast needed a missing damper replaced, so we contacted a couple of companies to get estimates of repair needs and cost. While another, more high-tech company was thorough in examining our chimney, etc. (an examination which cost us over $100) and came in with a repair estimate of roughly $7000, Crestwood examined our chimney thoroughly, explained what Kentucky standards were, and what needed to be done to make our chimney both safe and operable. Total repairs, including the new damper, came to less than $700. He was kind, efficient, masked and knowledgable, and now we have a working fireplace for when the seasons turn cold.

They were very clean and professional. They assessed the…read moresituation and offered several solutions. We chose the one that fit our needs and they performed the work in a timely manner.

Easy to make an appointment, they called ahead when the two person crew was on the way, showed up…read moreon time, and didn't try to sell me needless services. I would definitely consider them first when I need chimney work done.

Excellent service provided by Zander. He was knowledgeable and courteous and we will use them in…read morethe future should the need arise. He cleaned our fireplace insert and replaced the pilot light. Highly recommend!

My god I can't warn you enough about the fraudulent sales tactics, lack of professionalism, and…read moreextreme poor quality of work. Too bad I didn't read more about this compan. Begins with there are numerous bad reviews from the better business bureau, Angie's list, along with several other sites or check with the credit card companies as to their standing. They broke my pellet stove promised to come back the following week and after a dozen calls, I've just given up. I was ripped off for 400 bucks. #StayClearOfThem

TOTAL DISAPPOINTMENT! Hired David to fix a leak in my chimney and the leak actually got worse. He…read moreeven agreed, but when I contacted David he tried charging me another $840. The new crown after just 2 days was cracked everywhere. Then he became very personal talking about my wife, a 10 year old boy and accused me of being drunk. I am now in the process with the Attorney General's office and Angi's List to request David to do what he was hired for. Unfortunately I am out $2100. The quality of David's work is sad, but his service is beyond ridiculous! I just hope this review will save someone from all these headaches. Believe me, you do not want to deal with David.

Wow! I just read the one and only review for this company as I'm writing this and . . . I don't…read moreknow what to say. Thankfully I didn't read it before I called them. They just finished repairing my chimney today and I couldn't be happier. David bid the job in a no nonsense way: "this is what you need, this is what the price is and this is when I'll do it," at another company was going to charge me and did a phenomenal job! And quickly! The tech, Dom, showed up at the scheduled time with the fabricated chimney caps and all of the other materials required and worked efficiently and neatly (tarped everything on the deck) and was a an absolute professional. Not only did he go above and beyond, he cleaned my skylights and all of the unsightly mold around our chimney, and . . . was a pleasure to work with. I've never had to repair a chimney before and I thought "I'll just call somebody." Well, it got off to a rough start (had to cancel the first contract that I somehow felt compelled to sign, but Kentucky law gives you 72 hours to cancel; it took me 30 minutes), until I contacted Chimney Experts (no contract, nothing up front). Start here.

Outstanding company. They replaced my roof, and did repairs to wood under the shingles. Very…read morecompetitive quite. Outstanding communication, before, during, and after the work. In addition, I recently had what turned out to be a non roof related issue, regarding some water seepage. but the owner, Issac Ramirez, came out and spent over an hour helping to identify the cause of my issue and suggesting a solution that another contractor would have to fix. He provided videos and pictures so that I could properly communicate the issue. In addition, he also inspected my roof even though he had installed it a few years ago. An amazing man, a great company, and they will be there for you for the long haul.

Isaac and his crew did an exceptional job doing my new gutters. Very professional, cuteous,…read morecleaned up like they were never there. Thanks!!!!

Yelp asks what went well? Everything! Submit project and received prompt initial response. Keep in…read moremind this is a Saturday, emergency project. As soon as he could, he called he back to say that he could be here in 30 minutes. He came in and found the issue in no time. He identified, diagnosed and correctly fixed the problem with the igniter in minutes. He even had the right part to plug in not be wired outside the unit as previously done. There was no emergency charge. The quality, great value and excellent service was top notch. As I tend to find a quality company and continue to use always going forward, UrBest will be my HVAC service! Thank you!

Donnie has been our go-to for years, and he's truly the best. After our home flooded in April, we…read moreturned to Urbest for a full system replacement, and Donnie and his crew were incredible from start to finish. They listened to our needs, guided us through some unexpected bumps, and made sure our new hybrid system was the most effective choice for our home. Professional, reliable, and always willing to go the extra mile! Donnie and his team have definitely earned our trust as our lifetime HVAC partner.