I have been so thankful for Capital Clarity. Derek has always gone above and beyond whether it's…read moreanswering some questions or getting the right info to the right person. Highly recommend!

Capital Clarity has really helped me get the books in order for my small business! They are super…read morefast to respond to my emails and messages, organized, reasonably priced, and fun to work with too! I'd totally recommend them to anyone needing some help with accounting.

After 14 Years and hundreds of thousands of dollars going through this bank having two corporate…read moreaccounts and one personal a month ago not only they turned me down on a small loan but also closed my three accounts two corporate because one of my employee which has nothing to do with my accounts told them that they are worthless and rasict which is true well documented facts. I was going to close my accounts anyways which I even told the vice president Mike Peck after he turned me down on the loan, instead they decided to be vindictive and close all three of my accounts today without notice so they can screw all my banking, credit cards automatic withdrawals and deposits. After the facts I found out this is the worst bank in Laramie. Now I realize what a big mistake I made when well known people of Laramie told me not to go bank to First Interstate bank. You live you learn waist of 14 years with an anemie of my business.

FIB Laramie is a very professional and friendly bank. Their employees always have a smile on their…read morefaces and will likely get to know you by first name. I have been banking with FIB for roughly 8 years now and I have never been disappointed. They offer excellent rates on their credit cards and their service is friendly and rapid. They now offer a mobile banking app that makes it easy and efficient to manage your accounts on the go. They have recently enabled fingerprint and retinal imaging softwares to their app that makes logging in a breeze. Keep up the amazing work First Interstate bank! I'm rooting for y'all!

Very friendly staff, Steve is a very down to earth person, and enjoyed visiting with him. Highly…read morerecommend this company for your taxes.

Well qualified, invitational communication style, affords clients the time needed. Recommended.read more

They have always been there for my financial needs for more than. 30 years. For example, when I…read morefirst moved here I needed a car loan and, even though I had not moved to town or started my job at the university, they graciously worked with me to get me the loan that I needed at a fair rate. Since then, they have consistently come through for me.

Loan processes appear to be a mess. On numerous car loans they failed to notify the courthouse to…read morerelease the lien, which then doesn't become apparent for months or even years after when you go to sell the vehicle. On other loans, they have not set up the payment schedule correctly. For example, on one loan they were supposed to start payments in July, and for some reason, recorded the payment starting the following November. When I tried to pay the loan and get it corrected, they repeatedly made the same mistake or didn't correct it, resulting in the following month no payment being made. If I had not gone in and requested the payment be done it would not have happened (of course they would have been more than willing to charge the interest). In another instance, they did not set up the transfer of funds from a different institution correctly. Despite repeated attempts, going into the bank to resolve the issue they still did not resolve it. Each time I filled out new forms to ensure the funds were deposited from where my pay was deposited to pay the loan and yet they still didn't make the transfer. Each time I went in to point out this is not happened, they had no explanation of why things had gone wrong and said it shouldn't have occurred. After four consecutive months of this happening, I eventually just paid the loan off then and there because they could not solve the problem. In another case as a cosigner on a loan for my stepdaughter, they offered to allow missing a payment, which they do regularly at Christmas and during the summer, allowing people to miss a payment and use the funds for something else like a vacation. She took them up on this offer, and skipped a Christmas payment, , but unfortunately, they did not restart the loan payments after the skipped one. Then when the next payment was not processed, although she had the money in her account to pay it, they filed it as a missed payment. After this was corrected, with phone calls, and a visit to the bank, they then did it again next month and the month after, of course, each of these "missed payments" they then reported to the credit bureau. They did finally fix the mistake and notified the credit bureau of the correction. Still, this should not happen. In each case they apologized, but apologies only go so far if you don't correct the problem. I no longer get loans at this institution because more often than not they will only improperly process the documentation and oversight of the loan. As other others have commented, it appears to be a management issue - mistakes occur repeatedly, and when made aware of them they apologize but the errors persist. If you get a loan through this institution be very vigilant about how the processes occur and don't take anything for granted. Double check to ensure transfers occur, payments occur, transfers, happen, and that liens are removed.