Amazon lists this location as an Amazon pick up location. So I had a package shipped here from…read moreAmazon that was paid for including shipping. This store said I owed them 5.00 for having it shipped there. I will never step foot in this location again. And I will make a complaint to Amazon. Obviously, the person replying to my complaint cannot read and understand what they read, Nowhere in my complaint do I state I Had a return. I Had a package delivered to this store that was prepaid including shipping, and the UPS Store charged me 5.00 for picking up that package. I have made a complaint with Amazon and recommended they delist this location as an Amazon pick up point.

Getting Cards- I am a local photographer and wanted to start offering greeting cards from photos…read morethat I have taken over the years, UPS, specifically Henry, the printing guy, executed my vision within my price point! Thank you for your local service!

These guys are the best, truly- they will work their butts off to get things printed on time, even…read moreif it's a ridiculous time when your printing needs are due. They are professional, friendly, and completely badass. I won't go anywhere else now.

From the owner: We can print your Imagination.read more

Beyond Frustrated w/ FedEx corporate, not so much the local store…read more.. On Wed. 1/4/23 at 12:01 pm FedEx tried to deliver a package to our home in Laramie, WY. It needs a signature. No one was home; I spoke to the driver through our video doorbell. He said he would try back tomorrow. I explained that no one will be there then either so he said we can call the number on the the door tag to make other delivery arrangements. We called FedEx to arrange delivery for after 4 PM the next day. At 12:02 pm 1/5/23 the same driver tried to deliver the package again. They did not deliver the package after 4 PM as arranged. When we called to find out why it was not delivered at the time arranged, the rep. told us, "it cost extra to have it delivered after 4 PM & since we didn't make that payment they didn't do it." They acknowledged & apologized that they failed to inform us of the extra charge. They offered to let us go pick it up at their facility in Cheyenne, WY more than an hr. (in good weather) from our house. We said that is not acceptable so they said they would deliver it to the FedEx in Laramie. The same delivery driver attempted to deliver the package a 3rd time on Fri. 1/6/23 and left a "final attempt" door tag. FedEx then contacted my mother (who initiated the delivery via Amazon order). They tried to tell her it had been delivered, she said it hadn't so they said they'd call us. When a person @ Cheyenne FedEx called us, they said they would deliver it to the Laramie FedEx but that we'd have to call that location when they open (Sat. 1/7/23) to find out when it'd be available for pick up. We called the Laramie FedEx when they opened & they told us "we're more of a print shop & don't talk much to the drivers." Her system said it was "out for delivery" but she couldn't give us anymore details. Called the Cheyenne FedEx back to see if the package was gonna go to the local office or our home. They said it should be @ Laramie FedEx by "about lunchtime" and that we can call Cheyenne back if it does not show up by this afternoon...we'll see.

So I drop off a print job...large note and large lettering on instructions with the original. Now…read morehow tough is it to come up to 500 of each....well a couple of trips...no offer to fix their screwup ... no coupon for the next job...and one customer not returning. WELL FEDEX IS JUST TOO BIG TO BE CONCERNED ABOUT IT!

Normally, I wouldn't comment on a shop where I haven't actually made a purchase, but as I had such…read morea great experience on a recent tour/interview for a class, I think it's only fair to comment on what I saw. Jay, one of the co-owners of a father/son business was extremely friendly and helpful. This is another Laramie gem that is much larger on the inside than it looks. The front office help were very polite and knowledgable but the back was awesome! Jay explained everything that went on but the best part (for me) was seeing the operational Linotype machine! It was gorgeous! The tour was fun and educational and I would recommend these guys simply based on my experience here.

The staff are very pleasant to work with and I've always had fast turnaround times on my projects.read more

I can't say enough good things about this business and their employees. They are not only pleasant…read moreto be around but also they are knowledgeable, honest and very affordable for the quality of work they provide! I enjoy going in to pick up my prints because I always leave in a better mood than I showed up. Yes, it's a print shop but it is so much more when it is a small business who actually cares about their customers. Our elopement announcements came out so well and were extremely affordable. I also have printed my digital art work here and they turned out great... I won't go anywhere else now that I have found this place.

One employee for the whole store. Couldn't get anything printed. Ok, stuff happens. I come back…read moreanother day and there are two people, a manager and a cashier. Neither one knew how to print anything in their printing department and tried to het me to use their clunky do-it-yourself printers. Every time I go there, terrible service, really terrible service. Walking out today I was thinking 1) I won't be coming back, and 2) when they go belly up, no one will be surprised. If you need something printed, go down to the Little Old Print Shop on E. 20th. Really nice folks and they do great work.

Jennile at the copy center was extremely attentive and helpful during our visit to the copy center…read moreyesterday. My wife is Russian/American and had some legal documents that needed to be copied. While there I asked Jen about a picture I had of my passed dog Noah. I'd called a local company about making an enlarged print, they'd told me it was not good enough quality. Jen gave us her e-mail address and when we sent it to her she said she could make a 36x24 non pixilated photo of it. The print is great, sharpe and clear!

Super nice employees who care about their work and do a great job…read more It's worth me driving across town. That says it all!

Poor communication and didn't follow through with their promise. I was left in a bind and am now…read morescrambling to find an alternative.